I'm going to play devil's advocate here, manhater, and give you the view from the other side of the counter:
Many pharmacies say "It'll be ready in a hour".....so people come back in an hour and it's not ready. They sit and wait, and another hour or so goes
by. If the pharmacist is that over-loaded with scripts to fill, he or she should give a much longer time estimate, because people have things to do.
A lot of people have prescriptions that have to be taken daily, and how much time do they have to piddle around and try to second-guess when it'll be
Another problem I have seen is, people will turn in a prescription, and then come back hours later to get it, only to be told it isn't ready because
the insurance won't pay for it. Well, why doesn't the pharmacy call the patient and let them know this, so they can either deal with their insurance,
or with their doctor for a comparable Rx? I know y'all are busy, but this is customer service.
Then I have seen pharmacists and techs who are just rude and nasty. Yes they have a high pressure job, but if they cannot handle it, then do
something else. Treating people like they're a bother, or an addict, is NOT their job. To be judged by some tech who doesn't even know you is an
irritating and demeaning experience.
Admittedly, the pharmacies in the larger cities that are part of a chain are worse. The little pharmacies in the small towns where I live are much
nicer, their only problem being that the techs cannot do math and struggle with simple ideas like how many pills times how many days equals total
amount in bottle.
As for patients, ALWAYS check your pills in your bottle online, just type in "pill identification" and you'll come up with several sites that will ID
the pill for you so you are certain that you got the right one. A little bit of effort will ensure that you are not taking something that could
really harm you, or a dosage that is not right for you.
edit on 6-4-2013 by FissionSurplus because: (no reason given)