posted on Mar, 14 2013 @ 08:38 PM
Having read the ops piece the following can be stated:
Having worked in and ultimately having managed several convience stores, the absolute nightmare for any manager is to get a letter or a call stating
that one of their employees sold an age controlled substence, alcohol and tobacco, to someone who is underage. And it is a nightmare that starts and
can end up with alot of headachs for the person and ultimately the company that hires that person. As a result they put into place policies, that
many find to be an inconvience for the customers, such as asking for ID for every purchase. If the system is as I suspect, it requires an actual
birthdate that is put in to verify the birthdate, and it can be confirmed with the video tape to show that the person did indeed ask for an id.
And as much as we do not want to admit it, teenagers will come up with fake ID's to try to get such items. It also sounds like this is an issue that
Circle K has been hit with in the past, combined with that cops will run undercover sting operations to try to catch clerks selling to underage
persons. It varies from state to state. I know in the State of Texas, if a clerk sells to someone who is underage, there is no letter, the person is
arrested right then and there and taken to jail.
Now it may stink, yes it does, but here is the other side of the argument, if an employee refuses to do such, then they can be terminated for employee
misconduct. Having worked for a station that had a carding policy, and it was at times hard, where customers would take out their frustration,
threaten and ultimately make complaints all for me just doing my job, and they don't want to hear that I could lose my job, but I did it, and even
had to call cops in a few times which backed me up, and the person ultimately ended up with either a warning or a citation.
Where is your ID information stored, it is on the back of the ID card on the magnetic strip, it has been there for a few years. The only people
seeing that information is the DMV that issues the ID, the machines that are reading the ID's are not displaying your personal information for the
clerks to view.
But before you go off and take it out on the clerk, you might try asking the manager or even for the customer service number and talking to them.
Though the question should be how much in fines did they have to pay in the past year, and if it is a large number, it could be that Circle K can no
longer afford to be lax in its policies, and is seeking to cover the company assetts.
Gas stations unfortunately are often targets when it comes to the blame of underage smoking or drinking, they are the ones on the front lines, and the
teenagers really don't get a slap on the hand, while the store and the employee take the brunt of the punishment. So there is your choice, a company
taking the extra step to prevent such, and protect itself, or one that takes a chance and end up closing due to fines that it can not pay.