posted on Mar, 14 2013 @ 10:18 AM
You could try downgrading to the version 6 releases of the JRE (Java Runtime Environment). These are available from the standard Java.com download
page. Some of the version 7 releases have serious bugs (corrected by newer updates to the 7 series I believe). I'm running a Java 6 release and chat
works just fine.
As a tip for future, anytime you can't get into chat it is usually a Java issue, either with permissions (you must click on Run/Yes to run the Java
chat app that ATS uses) or with version or installation errors. Personally I've never had Java issues but I run Linux, not Windows. Hope it helps.