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Originally posted by nighthawk1954
Did the guy at least speak English? The customer no service people I get don't!edit on 17-1-2013 by nighthawk1954 because: (no reason given)
Originally posted by WhiteWitch2002
reply to post by slapjacks
I have been on both sides of customer service and neither is fun. I always hated it when someone started the conversation with......you are going to give me............really since I don't own the company I do not think I can "give" you anything. If you calm down and tell me what the problem is maybe I can help you...........no using profanity is not going to get your point across to me any quicker. Telling me that you know I can do something is really not going to get you anything either. What will get you somewhere with me is staying calm and telling me what the problem is without using profanity and listening to me when I ask you a question so that I can figure what is going on and I can then help you.