Kudos to the Sergeant for being calm and professional throughout. Although he is incorrect in his statement that you must have a TV license if you own a television. This is patently untrue, the license is ONLY required if you watch television as it is being broadcast.
I love seeing videos of these Capita buffoons getting sent packing with their tail between their legs. It's a growing trend in the UK that people are
asking questions about the BBC and the "license fee."