posted on Dec, 10 2012 @ 04:24 PM
A hateful and stupid thing for the waiter to do. Shows an obvious lack of empathy and some deep personal issues on his part.
To me the question really is if this is an isolated incident, or if a post-mortem of their system would show a pattern of describing customers through
such thoughtless and blatantly ignorant terms. It is one thing to say "This goes to the fat girls in the back booth..." ( not endorsing doing so -
just saying "it's one thing to..." ) and entirely another to write such things on a check intended for the guest.
For those who have never had to work in that environment - descriptors are sometimes necessary to get food expedited. If you pay attention, in most
chain restaurants, the person you order from often is not the person who brings you your meal. This is because whoever happens to be standing there,
when YOUR food is ready, gets tasked with delivering it. This serves two purposes. First it makes sure HOT food is served. Secondly, it shaves time
off of your visit. Every second your butt is in that seat is a second that another paying customer cannot sit there. So turnover is a HUGE part of the
industry. Get people fed and out as fast as possible.
Thus things like "The steak goes to the lady in red and the fish to the guy in plaid" is fair game.
"Fat girl" is not.
From a business standpoint? If the manager was unaware of it, then I'd think it the poor choice of an idiot employee who was subsequently terminated.
If I discovered that this was not an isolated incident? The management staff would be following the idiot waiter - right out the door an onto
From a personal standpoint? How sad we are that we point out the obvious flaws in others so readily and eagerly. It's almost as if we're trying to
draw attention away from our own flaws.