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iPhone covers

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posted on Nov, 20 2012 @ 04:45 PM
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I have an iPhone 4 and my wife has the iPhone 3GS. Both of these have had the Mophie Juice Cover since I bought them brand new many years ago and have had no problems with them.
My covers on both had split at the top and I happened to be on their Facebook site last week and mentioned to them about it.
As they were both no longer under warranty I didn't expect them to do anything about it.
I was wrong as I got a message asking for the serial number of the 3GS and model of the iPhone 4.
He said he would send replacement tops for them in the post ASAP.
Today I got 2 replacements for each cover total 4 in all for no charge. It cost them nearly $40 just to send it to me from the States to Scotland so I can't thank them enough for this. That is the way to treat customers for sure and just thought I would share this here.




posted on Nov, 20 2012 @ 05:32 PM
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reply to post by scotsdavy1
 


I need to give mophie a call.
My juice pack stopped charging.



posted on Nov, 20 2012 @ 08:28 PM
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Originally posted by grey580
reply to post by scotsdavy1
 


I need to give mophie a call.
My juice pack stopped charging.


If it is under a year old they will replace it all free and you don't need to send it back either.
Maybe it is the micro connector as they break all the time....



posted on Nov, 21 2012 @ 12:42 AM
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I love my otter box defender. Great little case




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