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Originally posted by BlastedCaddy
I got upset just thinking about that if I were in your shoes... I'm known as a bit of hothead from time to time. I would have jumped over the desk and put someone in a headlock. Deal with the fall out of that after the med issue is resolved. At the very least putting an ignorant pharma tec in a headlock would have made me feel a lot better.
Originally posted by FissionSurplus
Some pharmacies are really incompetent, and they get pissy when you call them on it. You always have you check your meds, count the pills, etc., because they screw up a lot.
I have dropped more than one pharmacy because, not only were the techs rude and unable to understand simple English, but the pharmacists were totally rude as well. They don't even want to check to see if your complaint is valid, they just argue with you and act like snobs.
The last time I had an issue with a pharmacy, I had to argue that my Rx was a 20 day supply, and after 20 days, I was due a refill. The tech said it wasn't. I said, 60 pills, three times a day, is a 20 day supply. She argued and said it was a 30 day supply. I asked to speak to her supervisor. The supervisor made the same argument. I said, please get out a calculator, since y'all cannot add without one. I heard them clicking away for 3 minutes, arguing. Finally I had to cut in and say, THREE TIMES TWENTY IS WHAT? SIXTY!!!
It took me over 10 minutes to convince these two dummies that I was right.
I would call the State Board of Pharmacy if I were you, to lodge a complaint against this obviously incompetent (and possibly corrupt) pharmacy. It's a matter of life and death, I believe you would be heard and taken seriously.
Originally posted by inverslyproportional
reply to post by Advantage
Dont be so hard on yourself OP, a good ass whoopin does wanders for ones priority optimization.
I get all "uppity" when someone looks at my kids wrong, threaten their lives? Ya I woulda left a trail of bleeding broken bodies in my wake.
Cudos for not killing the ignorant wretches, even though it would have helped with the rampant stupidity problem plagueing mankind at the moment.
SnF, for having more self control than alot of us would be able to muster up.
Originally posted by BlastedCaddy
reply to post by Advantage
We are expected to be ok with sub par industry standards these days. The day of the customer is always right is far gone. It has been replaced with delays, excuses, crap products and service. I am currently waiting on a parcel that left the town next to me yesterday at 0805. DHL is in for it now when they come a knocking.
You really struck a nerve with me on this. I'm so mad I might make a sign or eMail some one. Unfortunately the lack of response from either of those things will just infuriate me further.