Originally posted by daryllynMy second step is to introduce myself and crack a joke. I want to feel the customer out and find out if
they want to play around or not, I like to have fun with my customers, but, only if they want to. I decide at that moment what sort of customer they
are and try to match my service to that.
I 100 BILLION PERCENT DISAGREE! Imagine if you waited an HOUR for a table, do you want your server to DELAY you from eating and drinking? Even if
there's no wait, people are HUNGRY AND THIRSTY. DO NOT WASTE THEIR TIME and save the chit chat stuff *AFTER* the orders are put in and you are just
waiting for the food. THAT WOULD BE THE MOST CONSIDERATE THING!!
Originally posted by daryllynMy other tips would be never walk into the kitchen empty handed, and always be thinking ahead and doing
more than one thing at once.
I MOSTLY TOTAL DISAGREE with you. The reason is, let's say you want your check let's say this is Red Lobster or Applebee's that the computers are in
the dining area. Would you want to wait for your server to buss a table or two making you be held HOSTAGE so you can't leave?
Sorry, but I disagree. If someone asks for something, you should get that *ONLY* since they are paying you and the dirty dishes aren't. Even if there
is a wait for a table, those people are in a sense in line *AFTER* the people that asked for things. THE PEOPLE ASKED FOR SOMETHING FIRST SHOULD GET
THEIR STUFF FIRST.
You should NEVER put OBJECTS ahead of a real live human being. That's INCONSIDERATE!
At a Chili's, our waitress asked if we wanted dessert, which we didn’t, but I ordered another margarita and we ordered refills. We had our dirty
dishes on our table. She went to put our dirty dishes on the other table, which is what I would have done, but, instead of leaving them to go put in
the order for the margarita and get our refills, NO, she actually starts stacking up these dirty plates on this large booth and busses the table.
During that time she was stacking up dirty dishes and bussing the table, I wanted to go up to her to say “Can you please go get our drinks
please”, but I was too scared to do that she would have felt like I was being rude when SHE was the one that was rude probably not realizing it(to
me though, it’s common sense if you don’t like waiting, why would I). Anyway, so instead of making the customer first, she made that first. Do
you think that was NICE OR CONSIDERATE to the customers waiting? There wasn't even a wait for a table even.
A good, caring, and considerate server would have gone to put in the order for the margarita, gone to get the refills, and then if the margarita
wasn't ready yet, gone back to get those dirty dishes and the table bussed, then went to the kitchen to bring it, and then went to get the margaritas.
We would have received our soft drinks faster and my margarita. It was HER FAULT that the margarita took longer since she didn't go put in the order
when she had a chance to without any other customer's asking for anything else or any previously ordered items.
So sorry, I disagree with you that sometimes doing things all at once for more than one table makes the first people wait WAYYYY LONGER than they are
supposed to since it is *THEIR* TURN.
edit on 24-9-2012 by Springs1 because: (no reason given)