reply to post by davethebear
I cleaned a friends computer that had one of these types of infections a few weeks back, he had a problem with a program / search thing called Babylon
that refused to go away. It had all the same symptoms you are describing. Just running a virus killer might wont do the job of eradicating it.
Heres the steps to take, try to perform them in this order. Also try not to reboot until all steps have been completed or the problem might come
1 - Research how other people have dealt with this problem. Just get as much info as you can about it.
2 - There is usually a program that checks to see if the entry for this search app is set in your browsers and it will get run every time you
reboot.Identify if there is a program associated with this problem and uninstall it (might be in the program files). It might be as easy as looking
in the uninstall programs section in the control panel. Make sure the folder and any files inside it are deleted. I would recommend using IOBit
Uninstaller as it will also help with the next step to take.
3 - Delete any registry entries associated with the program.
4 - Go into the settings of all the browsers you are using and manually delete any entries for the search URL along with any extensions associated
with the search app.
edit on 28-8-2012 by PhoenixOD because: (no reason given)