posted on Oct, 30 2012 @ 11:55 AM
reply to post by Anundeniabletruth
The reason why they will not give his characters back is because they detected no external compromise of his account. People get hacked all the time
in Diablo3 mainly due to key logger viruses. Blizz can detect when an account is hacked this way simply by checking where the account was logged in
from. Obviously a North American gamer would not be logging in from Europe or China, or even from a different state.
There is also a problem with item duping in Diablo3 and that is another good reason why they will not restore accounts without detecting a external
compromise. I could, for example, find a 100,000,000 gold item and sell it on the auction house (or even the real money auction house) and then
transfer that gold to another account and then delete my characters and try to convince Blizz I was hacked to get them to restore my account. If they
did I would have my 100,000,000 gold item back to sell again. This was rampant during the first month or two and is a very good reason why they are
cautious.