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...The CEO of JCPenney is the former retail chief of Apple, and he wants to shake things up to restore the company to profitability.
But one of his ideas – replacing clerks with a self-check-out system – well, that doesn’t go over too well with some customers...
...Penney’s CEO Ron Johnson says the store will switch the traditional bar codes on price tags to RFID’s – or radio frequency identification chips – and use self-service checkout machines found in many grocery stores.
“That’s taking away jobs from people,” notes Kuhn. “People need to work and make money. Plus, if I’m coming to the store, I want to have someone there to help me.”
Now, JCPenney will not be eliminating store clerks all together. Each of the proposed boutiques within the store will have its staff.
But beginning in 2014, at check-out you’ll be on your own.
In an email, a Penny’s spokesman would not say how many jobs would be lost, saying instead this new check-out would actually free employees to help customers in other ways.
Originally posted by KillerQueen
reply to post by Wrabbit2000
LOL! Read the article carefully - here's the clincher - RFID chips.