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By Steve Peacock, U.S. Trade & Aid Monitor (May 31, 2012)
The U.S. Department of State is banking on Internet-trawling software to help it identify references to departmental activities in social media as well as traditional online-media sources. This week it renewed three 90-day site-licenses for the technology, awarding a $35,000 contract to Riva Solutions, Inc., to use Sysomos social media analytics technology.
Sysomos describes itself as a company that is:
redefining social media analytics with a powerful product suite that provides customers with the tools to measure, monitor, understand and engage with the social media landscape. Sysomos provides instant access to all social media conversations from blogs, social networks and micro-blogging services to forums, video sites and media sources.
Originally posted by bitsoys
reply to post by bitsoys
My question is this: while the public should be aware of such data-extraction activities, is use of such technology an insidious reflection of how the government increasingly keeps track of citizen expression, or is it simply an efficient, digital equivalent of a federal bureaucrat reading a stack of traditional newspapers and reporting back to Boss Bureaucrat on how the media is portraying the Department of State on a given day?