Blue screen galore! D< , page 1

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Topic started on 22-5-2012 @ 09:02 PM by Myomistress

Hello, my laptop has blue screened and crashed twice within the past two days and I'm wondering what it is exactly that I can do to stop this. I ran virus scans, got rid of unused programs, and defragmented the harrdrive so far all to no avail. I don't think the laptop is overheating because it's been a lot hotter than this before and never crashed. Just in case though, I ordered a cooling station that will be arriving next week.

The two times it has crashed have been while I was playing a game and the second time I was on youtube and it did it. I was just watching a simple youtube video and it blue screened and crashed. Afterwards, it took three times to get it to start up again. What's up? What can I do short of smashing it with a hammer?

reply posted on 22-5-2012 @ 09:06 PM by Juggernog

reply to post by Myomistress

Could be RAM related or Video Chip related. Try upgrading the video drivers.
My old laptop used to overheat a lot but it wouldnt blue screen, it would just shutdown,.

reply posted on 22-5-2012 @ 09:08 PM by TsukiLunar

reply to post by Myomistress

Sound like it could be a few problems. However, we cant help you with a mere description of the effects. We need to be able to examine things more in depth if you want any help. I suggest you take your comp to a shop and have them look at it. Be honest with them about everything, you will waste money by trying to lie and they will find out any way.

I do have some tips to prevent this though. For one, make sure your drivers are up to date. Make sure nothing is loose. Never search for porn, ever. Run a registry error program. Defrag your HD. Get an Anti virus software.

edit on 22-5-2012 by TsukiLunar because: (no reason given)

reply posted on 22-5-2012 @ 09:10 PM by SilentKoala

What kind of video card do you have, and what kind of PSU? You could be shorting out your card.

It could also be overheating, if there isn't enough physical airflow or you don't have a cooling fan.

reply posted on 22-5-2012 @ 09:12 PM by schuyler

Originally posted by Myomistress
The two times it has crashed have been while I was playing a game and the second time I was on youtube and it did it. I was just watching a simple youtube video and it blue screened and crashed. Afterwards, it took three times to get it to start up again. What's up? What can I do short of smashing it with a hammer?

I haven't seen the Blue Screen of Death in years. Tell us more about your system. What is it? How old is it? What OS are you using? More information makes for better answers.

reply posted on 22-5-2012 @ 09:16 PM by Juggernog

reply to post by schuyler

I did a few weeks ago on an old dell...Tried everything, then ran a HD diagnostic in the bios which showed HD failure.
New HD, problem solved

reply posted on 22-5-2012 @ 09:20 PM by Myomistress

Video Card info: Intel (R) Graphics Media Accelerator 1759MB total video memory
Mobile Intel (R) 4 series express chipset family

HP Laptop model G71-340US

Platform: WIndows 7

reply posted on 22-5-2012 @ 09:24 PM by Juggernog

Video Card info: Intel (R) Graphics Media Accelerator

reply to post by Myomistress

AhHa, theres your problem

Go to the HP website enter your model number and upgrade every driver that you can.

reply posted on 22-5-2012 @ 09:27 PM by Myomistress

reply to post by Juggernog

I've been going to specific drivers and hitting update via the computer but it says they're all up to date. Will try the website though.

reply posted on 22-5-2012 @ 09:31 PM by BigBruddah

reply to post by Myomistress

I'd say give it a cleaning on the inside, make sure the computer is clear of dust, this happened to an old laptop of mine and it used to crash constantly. Also use it in a cool area on a cool surface if possible. My laptop is 7 years old and works fine its just maintenance that people need to do and there computers can last a long time.

reply posted on 22-5-2012 @ 09:41 PM by denver22

reply to post by Myomistress

I read this somewhere before let me get back to you....

reply posted on 22-5-2012 @ 09:45 PM by GermanShep

I had a couple comps that did the blue screen to the point where you cannot do anything. A reformat with the recovery disk's always fixed it.

Gs

reply posted on 22-5-2012 @ 09:46 PM by Myomistress

reply to post by denver22

Thank you, much appreciated.

There's really no reason why just watching a youtube video should make a computer blue screen and shut off and then not want to start up again.

If it says drivers are up to date from the computer, should I still bother with hp.com? Also: I saw a graphics driver on the website but with my internet here it'd take 3 hours to download.

reply posted on 22-5-2012 @ 09:47 PM by Myomistress

reply to post by GermanShep

I don't think it came with recovery discs, but I can check through whatever I still have for this laptop. I can't afford for it to die out on me now because I need it for school.

Also: It is 2 years 5 months old from the first startup on March 19, 2010.

reply posted on 22-5-2012 @ 09:48 PM by denver22

reply to post by Myomistress

The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's a driver used and installed along with Daemon Tools and Alcohol 120 which you'll also have to uninstall.
Then use the correct (32bit or 64bit) download from Duplex Secure - Downloads to uninstall the SPTD.SYS driver.
Make sure to select the uninstall button! DO NOT SELECT INSTALL!!

or just check this link out hope it helps give you some info but read through first though before deciding

this is some probable causes and soloutions windows7forums.com...

edit on 24 4 2012 by denver22 because: (no reason given)

reply posted on 22-5-2012 @ 09:48 PM by Juggernog

reply to post by Myomistress

I would try it, let it download while you do other things or maybe leave it on when you go to sleep.

reply posted on 22-5-2012 @ 09:58 PM by LightSpeedDriver

reply to post by denver22

Strange, I use Daemon Tools Lite under Windows 7 (x64) and have not had any problems with it.
reply to post by Myomistress

Dear OP, you could exclude one possibility as the source of your recent errors. Windows 7 contains a RAM checker that unlike the POST test performed by the PC at power on checks every memory location on all the sticks. I think you get to it by hitting F8 at boot time. Let it run for a good 10 or twenty minutes. If you see a single error reported you need to replace a faulty RAM module.

edit on 22/5/12 by LightSpeedDriver because: Replied to OP

reply posted on 22-5-2012 @ 09:59 PM by Myomistress

I'll try the driver thing and I'm running Malware bytes right now full scan to comb through the system.

More information: I've been playing an MMO lately called Digimon Masters Online Global for multiple hours a day but I'm always taking breaks and it was originally designed for Windows XP so you'd think that it wouldn't be very taxing on a Windows 7 system, right? I don't know much about the game specs. compared to my display stuff and processor so if anyone could do that for me, it'd be great. I'm wondering if that's adding to the problem I'm facing.

reply posted on 22-5-2012 @ 10:05 PM by Myomistress

reply to post by Juggernog

I don't mean to double post, but I just checked my display card (the 4 family chipset etc) and searched for updates and it said that the best update for my system is already installed and that it's up to date. >.< Not really much I can do there, is there?

reply posted on 22-5-2012 @ 10:07 PM by Juggernog

reply to post by Myomistress

Check the driver version and date it was released, in the properties of the display driver.. Then go to HP and check the version and release date there, download if its newer.. it may not even work, so do what you want.

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