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Originally posted by ecoparity
Here's some tips to avoid losing your money to Paypal / Ebay:
Sellers of items:
1. Make your shipping policy x number of days after the payment clears your bank, not upon receipt in paypal.
This way you have the money in your bank and it will discourage stolen account frauds from buying your item. This is the easiest way to prevent being ripped off by someone using a stolen account but hardly anyone does it.
2. It's a good idea to set up a separate bank account to transfer Paypal funds into, once they clear transfer them out of the account into another - this will prevent paypal from reversing the transfer (which they can do at any time).
3. If you have the ability, set up a page to host your item photos or put up a shipping info form buyers have to fill out where you can track their IPs. Using whois you can see where they are, etc. If you see a hosting company, VPN or proxy service you're probably dealing with a fraud and should cancel the sale to be safe.
4. Don't ship to high risk countries, ever no matter what, period. (Hi, I'm a Dr in NYC and I want to buy your laptop and ship it to my son in Nigeria....)
1. Don't just look at the feedback %. You can have 1 sale and 100% positive feedback. You want to see a long standing account with lots of good feedback, not a brand new account with 1 sale. Better to lose that great deal than get nothing or a box of rocks.
2. Set up your own shipping account, then ask the seller to use it for shipping and have them use a form you host to set up the shipping (don't give them your UPS / Fed Ex account number). Again, you can track and check IPs to see if the seller is where they say they are or if they are using a hosting server, proxy or vpn.
3. If you have suspicions about a seller, ask them to call you on the phone. Look up some info about the city they live in and ask a few questions. If the old lady in San Diego has a Russian or African accent, you might want to find another item (not that a stolen or fraud account user would get on the phone with you but anyway...)
I realize it takes some tech ability to do some of these things but if you do a lot of online commerce you should probably learn or pay someone who can do it for you.edit on 16-5-2012 by ecoparity because: (no reason given)edit on 16-5-2012 by ecoparity because: (no reason given)
Originally posted by Drunkenparrot
Obviously the OP's national laws raised heightened scrutiny over the transaction which seem to have conspired with the OP's glib response to the income question to cause this problem.
While this is clearly another prime example of idiotic bureaucracy and poorly thought out financial regulation, I believe the OP shares some culpability.
My two cents...
Being a sole trader is the simplest way to run a business - it does not involve paying any registration fees, keeping records and accounts is straightforward, and you get to keep all the profits.
Originally posted by Toolatetotalk
I've been dealing with Paypal for about four years now both for the business I work for and personally. About a year after I started using my personnal account they froze it saying that my address was linked to another bad account that owed them money for some EBay Transactions.
I called to get information and was pretty much told that I needed to get a supena. It was only a couple hundred dollars and more of an announce that they did it. Because I had nothing better todo and I felt insulted I went down to get a supena.
Issues that came up was getting an accurate address and a name for someone to have sign for the supena. After a few days of calls I got half the data I needed. Usually the spend 90-180 days for investigation. (the whole time they are collecting interest on your money) The day after they get the Supena the investigation was closed and the money was taken.
Now I'm really annoyed and looked into filing a small claim against them. The response was them closing my account. But it gets better...
I'm the direct contact for our work paypal which according to last years tax report they send off to the IRS. We do a bit over 500k a year. I was concerned that this issue would affect the business account so I decided to call my rep. (yeah we have a account rep. who actually is extremely helpful)
Not only did he assure me this issue would not affect our account he had the investigation reviewed. He had me send him the paperwork I had gathered to prove the address and email from that bad account wan't mine. Less than a week later my personnal account was active and the funds back in it.
Currently it is our company policy to never leave mor than a grand in the account. Everyone knows they are scamming people all the time and it's pretty common joke in our industry.
Paypal in the State of Washington is covered by Safeco insurance as a money transfer broker. By law they must transfer all funds within 10days.
Washington State has a law that prevents a debt from being collected after 2-3 years. Although not my account, the transactions in question had been over five years old.
Unless the Attorney General gets involved or the government forces them to act like a bank nothing will change.
One last comment: the only other realistic option for an ecommerce business to use is googlepay. But google pay has zero customer service. I don't mean bad service I mean no phone or contact details.
Originally posted by mtnshredder
reply to post by tauristercus
I went thru hell trying to get my bank account verified by Paypal, because they said I was reaching my $ limit as a "buyer" :pus: We even had a third party call with my bank telling them my account was verifiable, still wasn't good enough for them and I finally just gave up. There was a repeated solution I notice in my discussions with Paypal and that was to apply for a PP mastercard and I would be easily verified. I honestly think they are making things difficult for people in order to get you into their system where they have total control of your finances. I'm sure they are very aware of the profits credit card companies are making off the people that use Ebay/PP. This may not be relevant to the OP issue but it showed me that they were only concerned with one thing and that was getting as much of my money as they could. I also think their tactics, T&C are a NWO step forward in doing away with currency as we know it. This may just be the conspiracist in me IDK. Yeah, Paypal SUCKS and I will no longer do business with them.
and this is how they make their money, interest
Originally posted by tauristercus
Continued from previous post ...
Just a short while ago, I received an email from PayPal stating that my account was now deactivated and my funds ($302) frozen indefinitely.
I immediately called customer support DEMANDING an explanation, especially as there was NO obvious mention of ANY legal issues ... basically just a generic email citing a number of vague reasons, none of which were even remotely applicable to me.
Again, I demanded a detailed explanation for PayPal's actions in regards to my account and funds and was essentially told that PayPal was under NO obligation whatsoever to provide them.
I pushed the matter and was informed that yes, PayPal had completely suspended my account and it would remain suspended ... that yes, my $302 was frozen for a minimum of 180 days (6 months !) and that yes, I could request a review ... that no, PayPal was not going to explain.
I then asked what would it take to get that explanation from PayPal ... her answer was
Get a subpoena
I slammed the phone down.
So there you have it, a perfect example of why you should NEVER, NEVER, NEVER trust PayPal and if you have accounts with them, my strongest suggestion would be to close and never use them again.
Refuse to do any business with that pack of extortionists.
Hey, Anonymous ... want to take another shot at shutting PayPal down again ?
Only this time make it permanent !
Irrespective of any comments to the contrary, I firmly believe that this was PayPal's retaliation and response to my refusing to supply a correct response within their questionnaire regarding my annual income, coupled with the comment I made regarding that particular question and PayPal's need to ask it.
PAYPAL ? Certainly not your PAL and as for PAY ... yeah, sure .... good luck with that !