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According to the FTC's motion, from 2006 through 2010, BSG illegally billed consumers for nine crammed "enhanced services," including three voicemail services, one streaming video service, two identity theft protection services, two directory assistance services, and one job skills training service. In one example cited in the FTC's motion, a BSG subsidiary charged consumers for voicemail services without their consent, as demonstrated by "voluminous consumer complaints, astronomical refund rates," and the fact that almost none of the consumers who were billed ever used the services. In 2007, as noted in the motion, Verizon notified BSG that it was terminating the ability of one of the voicemail services to bill Verizon customers, stating, "as they have not and will not bring cramming complaint level" down. Yet BSG continued billing consumers for the voicemail services through other local telephone service providers and subsequently billed other services for the voicemail services' principals.
Where the hell is goverment oversight?
Originally posted by Mapkar
reply to post by maxella1
One minute people complain that government regulation hurts the people. The next minute people are complaining about not having enough regulation because the corporations are taking advantage of them.
Guess what, that's how capitalism works! Profit is the goal, and people are the source.
People need to either be for or against regulation this whole what ever is convenient at the moment thing is just ridiculous.