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Originally posted by swan001
When it happened to me I just restarted and it solved the problem.
Originally posted by Infi8nity
Originally posted by iunlimited491
reply to post by Manhater
It could be that Explorer.exe isn't running, is corrupt, or is missing. It may also have something to do with your System32 file.
I second this, all though I do think its more then just the Explorer.exe because she cannot see any icons.
You said you fixed it..... But you cannot fix your other one because you lost the windows disk. You can LEGALLY download a windows disk. The reason its not illegal is because you all ready own windows and the download will be considered a back up copy, just use the same CD key.
Originally posted by Manhater
Could it also be from an update from windows?
Originally posted by Manhater
reply to post by Ex_CT2
My other computer was running Windows XP Media Edition at the time. My computer runs on Windows 7 Ultimate.
currently have a toshiba laptop I am running windows 7 home here is whats happening
I turn it on and right after i get the windiows logo the screen is black with the mouse pointer in the center of the screen i am able to move the mouse but nothing happens ctrl alt del does nothing.
I started in safe mode with the exact same results.
I tried "last known good configuration " same results black screen with a mouse pointer
I tried the windows 7 recovery disks it asks me to boot from cd dvd i hit any key and the cd rom spins it then seems to start loading up but after the logo appears the same black screen comes up.
from what i can see i cant even reformat and install clean ( i have all my dtat backed up so i have nothing to lose )
Ps. i can hit f8 and get in safe mode i can also get into bios but as soon as windows seems to start loading i have the black screen and mouse pointer no matter which modes i am in.
In the end i fixed the problem
I put the windows 7 repair disk in started the computer and again got the black screen with only a mouse pointer just happens i left the room came back apprximately 2 hrs later and the screen was displayed. i started the repair and it literallly took 4 hrs to run just clicking next took 10 min to respond. in the end though system repair did the job.
seems to me that this all started after i did an update. my system is still sluggish atm but im working on that now hope this helps you
Situation, I have a quad core PC with a built in HD200 card and a HD4870 add in card. I have 3 hard disks, 1 XP, 1 Vista and 1 Win 7 32bit (1 in box at a time). Put Win 7 disk in to do some work. System display works properly then, just before the welcome chimes the screen goes blank. Mouse pointer still shows, but screens 1 and 2 are in reverse order. When I boot into safe mode w/ network, primary screen (on 4870) works fine in low res (default). If I boot normal w/ low res w/ default drivers, primary screen comes up fine. If I raise resolution then the next boot blank screen. Also Win7 insists on loading 4800 driver IF I do NOT have the video card disabled, but still displaying. If I change to higher res (catalyst uninstalled) the blank screen issue happens. I have tried catalyst drivers back to 9.8 with no luck.
Long and short low res will boot w/ single display, anything else will blank screen. I know all components are good because they work with Vista and XP hard disks. All disks are up to date on patches.
One erata that I keep thinking about, I have both a DVD and a seperate BluRay player in system. Last time I had 7 up I tried to play a BluRay disk. I have never installed any BluRay software on 7. Have seen posts on web where issues were cause by a disk being in player at boot time. My drives are empty but wonder what the attempt to play a disk might have done.
Hi, thanks for the post!
I recommend you update the video card driver and BIOS to the latest one to see if it works.
In addition, take these monitors to another computer to check if the same issue happen.
Not looking for the easy answer of reinstalling. There has to be a reason several on this list have come across this issue. One possibility may be the ATI video driver for the ATI 4770. If that is the case how can I change it with my only access to the system is through a command prompt?
Take a look at KB974431
It replaces the directx, when I compares system32\drivers\dxgkrnl.sys I found it. in one day, I had 2 domain controllers, 6 servers, and multiple workstations end up at a blank screen with no simple fix or safe modes. they were pingable, but we're talking exchange servers and such so what a mess...
I may be able to do a rollback with DISM or just to a replace but I'll see...
btw it effected both svr08R2 and W7 RTM x64 editions simultaneously.
I have an toshiba satellite pro with windows 7 x64 installed on it.
Yesterday I started my computer and when windows 7 finished loading I got a blank screen with a movable cursor. Nothing works there. tried (CTRL+ALT+DELETE) and (CTRL+SHIFT+ESC) to bring the task manager but it does not show. tried booting into safe graphics mode and into safe mode and still got the same result, a blank screen with a moving cursor and no key combination works to bring the run dialog or the task manager.
I've tried repairing my installation, the repair utility did not find any problems (REALLY?!!!) and so I tried restoring to an early snapshot (created on Sep 22), did not work also. I then tried restoring to an older one and the one before that and so on and so forth and still ended with the same issue.
I dont really know whats going on as I haven't installed any new applications in months, my last resort is to format and reinstall and see if the problem is solved. Will do so once I get back from work but just wanted to share this with you guys in case anyone knows of a better solution.
Note: the only combination that seemed to show some UI was the (WIN+P) which brings the screen/projector options, tried hooking up my laptop using the HDMI port to my tv and tried some of those options but it did not work.
You may enter Windows RE, and then try to run SFC/scannow to check the integrity of System Files.
If it still does not work, I suggest you back up the useful files, then make a Clean Installation.