I'm having similar issues have been locked out for 36 hours now and need a fix lol.
Anyway when i try to enter it says regular connection did not go through trying alternate connection... It just hangs there and never does anything
else. And yes it does this on all 3 of my machines so it's not just a software issue on my end ... or I don't think it is.
I don't know if this is the case, but wondering if your JAVA is up to date, since the chatroom uses JAVA. I just went to the chatroom and didn't
have any difficulty getting in, although it did take a couple of seconds longer than usual.