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The Veterans Affairs Department says it has hit a “bump in the road” in processing GI Bill benefits claims. Affected student veterans are calling it missing rent money.
VA’s Buffalo, N.Y., regional office that processes claims for East Coast colleges and universities is up to seven weeks behind, meaning that schools are late receiving tuition and fee payments and students are left empty-handed if they are expecting a monthly living stipend.
VA did not respond to questions about the Buffalo problem submitted by Military Times. Instead, days after inquiries were made about GI Bill claims problems reported by readers, a statement from the VA’s education service chief director was posted on VA’s official blog, VAntage Point.
Originally posted by JibbyJedi
Can you imagine the 2 clerks in that Washington office that have to process all those claims? You'd think with all that funding that more clerks could be hired to expedite the processing of claims faster. Maybe I'm just being optimistic.
edit on 9-3-2012 by JibbyJedi because: (no reason given)
I can’t tell you how frustrating it is to try and take care of a person…for the umpteenth time.