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Originally posted by TheRealTruth84
There is no conspiracy here, they are looking to optimize their profit for re-sale of your automobile. This is a standard practice of all dealerships. Appraise car, find CURRENT problems, and deduct accordingly. If they purposely broke your AC, than they broke the law and you can take the proper actions to rectify the situation. Although I doubt a company like Hertz would do something as stupid as this just to scoop $500.
It is also strange that they got angry with you over the timing of the sale, again, you are selling them the car they are handing you the money. $3,000 today or $3,000 a week from today makes no difference to them unless they have a buyer lined up. If they do have a buyer lined up why would they break an item in your vehicle only to have to repair it again.
It is your car and you don't have to sell the vehicle to them, find someone else to buy it if you are not happy with the way you were treated.edit on 2/14/2012 by TheRealTruth84 because: (no reason given)