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lot's of technical people watch there.
some don't see the admin threads.
The off topic : Computer Help forum needs some friendly guidelines, page 1
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ATS Members have flagged this thread 4 times
ATS Members have flagged this thread 4 times
reply posted on 9-2-2012 @ 04:49 PM by Death_Kron
reply to post by PhoenixOD
You do realise that, without being condescending, but not all users who have IT issues will be able to answer those questions?
That's no disrespect to anyone on here, but not everyone is clued up on IT.
You do realise that, without being condescending, but not all users who have IT issues will be able to answer those questions?
That's no disrespect to anyone on here, but not everyone is clued up on IT.
edit on 9/2/12 by Death_Kron because: Punctuation
reply posted on 9-2-2012 @ 05:19 PM by PhoenixOD
reply to post by Death_Kron
I agree not everyone is going to be an expert in IT but i didnt mean make it an absolute requirement on every post. What i was thinking was maybe a sticky thread in that forum that just suggests if you can provide the info it would be more helpful in diagnosing any problems quickly and efficiently.
Maybe in the sticky thread it could have some directions on how to find out the info.
Its very easy in windows 7
- Click the Start Menu
- Right click 'Computer'
- Choose properties
Then you will see Windows version , 32 or 64 bit , Processor , RAM etc..
Maybe asking for the video card is a bit much but all the rest of the info is easy enough with a few simple directions.
At the moment there is a sticky thready in that forum with some very detailed technical directions on how to get rid of virus / trojans for XP so i think a friendly sticky on how to ask for help couldnt hurt.
I agree not everyone is going to be an expert in IT but i didnt mean make it an absolute requirement on every post. What i was thinking was maybe a sticky thread in that forum that just suggests if you can provide the info it would be more helpful in diagnosing any problems quickly and efficiently.
Maybe in the sticky thread it could have some directions on how to find out the info.
Its very easy in windows 7
- Click the Start Menu
- Right click 'Computer'
- Choose properties
Then you will see Windows version , 32 or 64 bit , Processor , RAM etc..
Maybe asking for the video card is a bit much but all the rest of the info is easy enough with a few simple directions.
At the moment there is a sticky thready in that forum with some very detailed technical directions on how to get rid of virus / trojans for XP so i think a friendly sticky on how to ask for help couldnt hurt.
edit on 9-2-2012 by PhoenixOD because: (no reason given)
reply posted on 9-2-2012 @ 05:25 PM by Death_Kron
reply to post by PhoenixOD
Oh yeah, don't get me wrong, I'm not having a go. For me personally it would be pretty easy to give that sort of info and a shed load more in a variety of operating systems, all I meant was that some people aren't really that "genned" up on computers and may struggle.
But yeah, overall I agree with your idea, just didn't want people to feel intimidated if they didn't have the knowledge to provide said information.
It's all about helping, if they can't find the spec then help them find it
Oh yeah, don't get me wrong, I'm not having a go. For me personally it would be pretty easy to give that sort of info and a shed load more in a variety of operating systems, all I meant was that some people aren't really that "genned" up on computers and may struggle.
But yeah, overall I agree with your idea, just didn't want people to feel intimidated if they didn't have the knowledge to provide said information.
It's all about helping, if they can't find the spec then help them find it
reply posted on 9-2-2012 @ 05:39 PM by PhoenixOD
reply to post by Death_Kron
I didnt think you were having ago
Im currently working my way though all the Microsoft systems engineer exams and it would be easier to give better help to people if they provided just a bit more info when they posted a problem
TBH im surprised they havent got some friendly guidelines already. Almost all computer help forums ive been to have suggestions on how to ask for help more efficiently.
I didnt think you were having ago
Im currently working my way though all the Microsoft systems engineer exams and it would be easier to give better help to people if they provided just a bit more info when they posted a problem
TBH im surprised they havent got some friendly guidelines already. Almost all computer help forums ive been to have suggestions on how to ask for help more efficiently.
edit on 9-2-2012 by PhoenixOD because: (no reason given)
reply posted on 9-2-2012 @ 05:42 PM by Death_Kron
reply to post by PhoenixOD
MCSE track eh? Nice one, stick at it.
I agree, but when you spend time on doing first line support you kinda realise how, to put it nicely, "uneducated" some people can be
MCSE track eh? Nice one, stick at it.
I agree, but when you spend time on doing first line support you kinda realise how, to put it nicely, "uneducated" some people can be
reply posted on 9-2-2012 @ 05:46 PM by PhoenixOD
reply to post by Death_Kron
Yeah , you go it in one
ATS is my only distraction from studying at the moment lol
MCSE track eh? Nice one, stick at it.
Yeah , you go it in one
ATS is my only distraction from studying at the moment lol
reply posted on 9-2-2012 @ 05:53 PM by Death_Kron
reply to post by PhoenixOD
Personally I'm more involved with the Cisco way of doing things, but yeah Microsoft is still out there and something that needs learning, had lot's of fun days playing with GPO, AD, Exchange, SQL etc, ever want a technical chat then feel free to drop me a U2U
Personally I'm more involved with the Cisco way of doing things, but yeah Microsoft is still out there and something that needs learning, had lot's of fun days playing with GPO, AD, Exchange, SQL etc, ever want a technical chat then feel free to drop me a U2U
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