posted on Jan, 26 2012 @ 03:07 PM
Hi guys, I hope you can help.
I have an Acer Aspire 5742. It ran perfectly for 11 months (bought from brand new) then suddenly started going very slow and laggy. I defragged and
ran all the virus protection to no avail. I downloaded CCleaner which did something detrimental to my registry. The laptop then wouldn't boot past
the "Windows 7 is loading" screen after this.
Eventually, after many restarts, the only thing I could do was go into the Laptop in Safemode, backup all my files to a USB and reformat the laptop
using the Acer service I could access after many failed attempts at a System Repair.
Everything ran fine, Windows is installed, I named my Hard drive and all the rest of it, but then it just wouldn't get past 31/32 on "Install
I got this screenshot after managing to quickly close down the install by tapping the windows key constantly and closing off the program from the
I let it run 16 hours straight with this Installing 31/32 message and nothing happens. I just constantly have this Acer screen telling me not to turn
off or remove the power as it's installing software. I can't access the rest of the laptop and every time I force restart it goes back to this
I'm typing this through Safemode which is running smoothly, but when I did close the Install Cleanup from the taskbar as mentioned above, the normal
side of the laptop seemed to lag very badly still, even though it's totally reformatted. There also seems to be no or very little drivers installed.
Word starter is also non-existent.
I'm a novice, clearly, and any help would be much appreciated.