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PO Box 5627
Cherry Hill, NJ 08034-9906
Dear Broadband Customer:
We are writing to inform you that one or more of your computers (or other Internet devices) might be infected with a harmful computer program (sometimes called "malware"). Verizon was notified by the FBI that this particular virus, called DNS Changer Malware, has infected the computers of millions of people worldwide across many different Internet Service Providers. It is important that you take steps to remove this virus from your computer(s) as soon as possible.
We do not know how your computer or other Internet devices became infected. The malware may have been downloaded to your machine when you visited a website or opened an email. Also, hackers often modify their malware to evade detection by antivirus or other software programs, so it's possible that your antivirus program did not detect this virus.
You need to take action to determine which computer(s) or other Internet devices using your broadband connection might be infected.
The government has currently implemented certain technical measures that enable infected devices to still surf the Internet, but those measures are expected to be in place for only the next several weeks, and once they expire, infected devices will not be able to surf the Internet unless this malware has been removed. This particular malware infects a wife range of devies, including computers running Microsoft Windows or Apple's operating system and some broadband routes. Please note that if your friends or family used your Internet connection to access the internet with their computer, their computer could also be infected.
To obtain more information about this malware, and links to resources that might be able to assist you with identifying and fixing your infected Internet devices, please visit: www.verizon.com/virushelp.
Again, we strongly recommend that you take the necessary steps to remove this virus from your computer as soon as possible; failure to do so will affect your ability to access the Internet in the future.
My only real issue with this.. well, it just seems odd. What I find the most strange, is the middle paragraph that states the government basically has free reign to lock you out of the internet (well, this was known), and will use it in the next several weeks if you don't take care of your computer, basically. That's what.. 'worries' me the most.
Originally posted by Ex_CT2
One way to fix it is to go to www.comodo.com... and switch over to their secure DNS server. That way you don't have everyone asking "what operating system do you use?" "do you know how to get to your 'Network Connections' settings?" and getting 15 other questions and 20 different answers.
By the way, Comodo is an antivirus maker, and quite good. It's a quick download, and they can be trusted (I use those servers myself)....
ETA: My mistake. I misspoke. There is no download; there are instructions telling how to make the change.edit on 1/24/2012 by Ex_CT2 because: (no reason given)