Background Image/Avatar Trouble, page


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ATS Members have flagged this thread 2 times


reply posted on 8-1-2012 @ 04:30 PM by Casandra
reply to post by vagabond50



Have you checked the size of the files?



Avatars Maximum pixel dimensions: 170 pixels wide by 240 pixels high.
Maximum file size: Remains 75k


New Rules for Avatars and Mini-Profile Backgrounds

Sometimes they don't show up if they're too big.
edit on 8-1-2012 by Casandra because: (no reason given)



reply posted on 8-1-2012 @ 04:38 PM by twinsoulz23
reply to post by Casandra



Im having the same exact problem as the OP and I just followed your suggestion of resizing, even to a point below each,169-239, and it still isn't showing up on threads...file size is 14KB as well....

Let's figure this out together,

1Luv
edit on 8-1-2012 by twinsoulz23 because: I forget to add a couple of details to my post.




reply posted on 8-1-2012 @ 04:45 PM by Casandra
Originally posted by twinsoulz23
reply to
post by Casandra



Im having the same exact problem as the OP and I just followed your suggestion of resizing, even to a point below each,169-239, and it still isn't showing up on threads...file size is 14KB as well....

Let's figure this out together,

1Luv
edit on 8-1-2012 by twinsoulz23 because: I forget to add a couple of details to my post.


Ok, so, you've uploaded the picture, did you click on this?:


It takes you to your profile and you confirm here:


It still doesn't show up?


reply posted on 8-1-2012 @ 09:34 PM by Casandra
reply to post by vagabond50



When you go to TOOLS+, ATS Uploads, you see the uploader (and the images, if you have previously uploaded any):



To upload, you click the "select image file" button and choose one from your computer. Now you can see the image you uploaded:



Click on the image you want and you'll see this open up in another window:



Here you can choose what you want to use it for.

If you click on Avatar, it will take you to your profile, where you can change the settings:


Scroll down and you'll find the Avatar option:



Choose submit (remember about the size rules) and it should show the avatar:



That's all I can do for now, if it doesn't work... well, I have no idea
edit on 8-1-2012 by Casandra because: (no reason given)



reply posted on 8-1-2012 @ 10:06 PM by twinsoulz23
reply to post by Casandra



Tried your second suggestion, worked like a charm as you can see. Thanks for your help!

---1Luv


reply posted on 8-1-2012 @ 10:10 PM by Casandra
reply to post by twinsoulz23



You're very welcome

If you need anything else, just PM me and I'll see what I can do.
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