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Go Daddy has a long history of supporting federal legislation directed toward combating illegal conduct on the Internet. For example, our company strongly supported the Ryan Haight Online Pharmacy Consumer Protection Act of 2008, the Protect Our Children Act of 2008, and the Preventing Real Online Threats to Economic Creativity and Theft of Intellectual Property Act of 2011 (PROTECT IP). Go Daddy has always supported both government and private industry efforts to identify and disable all types of illegal activity on the Internet. It is for these reasons that I’m still struggling with why some Internet companies oppose PROTECT IP and SOPA. There is no question that we need these added tools to counteract illegal foreign sites that are falling outside the jurisdiction of U.S. law enforcement. And there is clearly more that we could all be doing to adequately address the problems that exist.
GoDaddy's embarrassing climbdown took barely 24 hours. The boycott started on Thursday on reddit (an Ars sister site), but it quickly spread to the broader Internet. GoDaddy's competitors began offering special deals with promo codes like "SopaSucks" to entice GoDaddy switchers.
David Rusenko, co-founder of website hosting service Weebly.com, describes how GoDaddy wiped his domain name records, only restoring them after a phone call. All it took was a single complaint against a single user.
"They had received a complaint about the content of a site, and that they were removing the DNS entries for weebly.com because of it. I asked him if they had contacted us previously -- he responded that they hadn't. The site in question featured a bad review of a local business, and that business had complained."
Rusenko immediately transferred the domain away from GoDaddy to prevent it from happening again.
Just think: if a complaint is all it takes to get GoDaddy to shutter domains now, imagine how tempting it will be to complain should its policies become the law of the land.