So are you suggesting that the airline could not have shown the smallest bit of compassion or kindness because you think she may attempt to take advantage of that kindness the next time she flies?
So now the "welfare queen" argument can be applied to anything, i guess!
Sure, she may have tried to take advantage of it at a later date but I don't think that should stop people and business' from doing the right thing.
Not everyone is a leach on the system, Puck.

