Woman breaks leg at hospital, told to call ambulance, page 1

I wasn't sure which forum to put this in but thought I should share this crazyness. The title says it all. It's pretty pathetic if you ask me. Let's please not turn this into a Canadian versus American health care debate

Woman breaks leg at hospital, told to call ambulance

NIAGARA FALLS, Ont. — A review is underway at a Niagara Falls hospital after an elderly patient fell at the facility and was told to call an ambulance for help. Doreen Wallace, 82, fell inside the double doors of the Greater Niagara General Hospital last weekend, breaking her leg and cutting her arm. A security guard asked the ER for help, but was told Wallace would have to phone for an ambulance. Wallace's son did call 911, but by the time the ambulance arrived a half hour later, his mother had been cared for by a surgeon who was walking by. The supervisor of the Niagara Health System says he's disappointed Wallace didn't get the care she deserved and adds that the NHS has apologized to the family. Kevin Smith says in the future, NHS policy in dealing with visitors who need help will focus on "rapid response and transport to the most appropriate clinical setting."

I am not an expert on hospital protocol, but I thought it would be safe to assume that if someone hurts themselves in a hospital that they would qualify for help. I have heard of some wacky things happening in a hospital environment, but never of anyone being told to call an ambulance.

I would understand if she was at a hospital that only deals in certain fields of medicine but she was at a General Hospital. I'm sorry, but I can't find any reasoning to justify this decision by the staff to not assist the injured elderly woman. Sure they might have been busy, but they could have at least sent a nurse. If that was my grandma I would causing a scene.

Things just keep on getting worse. You should expect to be helped at a hospital of all places.

reply to post by Starwise

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I have a feeling someone is going to catch some grief because of this. I hope whoever said "call an ambulance" gets a course in critical thinking at the very least.

I'm sad to admit it but this type of stuff happens in Canada way too much, especially Ontario.

reply to post by thisguyrighthere

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The whole system in general is just broken. It really needs to be repaired. It won't happen though with this corrupt society. They want us sick and with just enough money to pay our medical bills.

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