Over the course of the last several weeks the staff have noticed an increase in members taking it upon themselves to inform other members of T&C
violations. Or not knowing what alert tools are available for contacting staff.
"Mini-Modding" as it's called is not a member function or responsibility when on ATS.
The staff are here to respond and deal with any and all T&C infractions, member complaints and any other issue regarding posting on ATS or using the
website's functions and features.
Here are some general guidelines to follow when you encounter T&C infractions, personal attacks or anything else that would require staff
Rules of Thumb
Do NOT reply in thread!
The above constitutes a T&C infraction in itself as you've now just created an off-topic post and encouraged other members to either agree or disagree
with your decision to inform the member of their bad posting behavior.
Use The Alert Feature!
The alert feature is located using the drop down menu entitled "Member" which resides below each member's avatar in every post on every thread. You
may also access the ATS Complaints/Suggestions tool by selection Tools from your menu bar and then complaint from the list of options below that
Selecting this feature will auto-generate a thread in a staff only forum, visible to all staff. It also includes a link to the post or thread in
Included in this alert should be the following:
-The reason for the alert. (Civility, thread formatting, duplicates, personal attacks etc..)
-When alerting duplicate threads, please include the link to the original. This makes our job much easier by not having to go looking for the thread,
the alert is handled much faster.
-It's vital that members DO NOT respond to personal attacks in thread. It's quite ironic when a member alerts a post they think is a personal attack
and then responds to the post, with another personal attack or an off topic post such as " You've been reported to the mods." These are unnecessary
and only serves complicate the resolution of the alert.
Members may also take it upon themselves to assist a member with proper thread formatting. This happens often when embedding Youtube videos for
example. Instead of doing so in thread, the staff ask that you either send a PM to the member with the appropriate instructions, or simply embed the
video for them in your post, along with your commentary regarding the material.
(Moving forward the staff will be removing all such posts as off-topic.)
Also it's good to mention that some complaints can take time to resolve. The staff have a culture of complete transparency and discussion with any
and all T&C infractions that warrant it. Blatant disregard for civility and decorum among other things are usually deal with swiftly, however there
are some situations that warranty a more thoughtful approach.
Please do not think that we are ignoring your alert if your issue isn't resolved in the first half hour you bring it to our attention. Mods are
people too and we aren't always moderating, even if we are showing online. Remember we are members first, mods second and sometimes some of us
(myself included) enjoy just browsing the board and interacting with members, without the modding aspect.
ATS is what we make of it, the membership. Without you guys, half of the T&C infractions would go completely unnoticed and unresolved. It makes our
job and your experience on ATS much more enjoyable when you use the tools that are available to you. Let us help you.
Think of it as your ATS Civic Duty.
edit on 10/7/2011 by tothetenthpower because: (no reason given)
1. Please provide a link to the original or first authored OP when alerting these posts. This makes it easy for staff to deal with the closing and
redirecting of the thread as quickly as possible.
2. When alerting a post that is violating the T&C please do not violate the T&C with your alert information. All alert contents are subject to the
Terms & Conditions just as any thread is.
edit on 7/31/2012 by tothetenthpower because: --Edit new content--
edit on 7/31/2012
by tothetenthpower because: (no reason given)