posted on Sep, 29 2011 @ 06:09 PM
First I'd like to say this may not affect everyone.
My GF decided to go back to school. She completed her FAFSA and got her EOC; she qualified for the maximum amount of Pell to help pay for her
schooling. This was a month ago that she did all of this. The school she plans to attend informed her that she couldn't get financial aid because the
Dept of Education stated she owed $65 on a previous student loan. That's all fine and well, we can pay it.
Here's the kicker. She has called the Dept of ED every day for the past THREE WEEKS to pay it and they keep telling her "All of our systems are
down. We can't take your payment and we can't update you FAFSA." So in short, she CAN'T GO TO SCHOOL!!!! She called them yesterday and was told
the systems "should be up" Oct 3rd!
If they were a business, they'd be OUT OF BUSINESS with the lack of ability to help customers. Does anyone know why their systems have been down for
nearly a month now??? Does anyone know if maybe they got hacked??