posted on Sep, 29 2011 @ 01:03 AM
I went to a mcdonalds by my office to grab a quick meal at lunch and head back to the office to continue working. There was no line at the drive
through and i pulled right up to order. I ordered the two cheeseburger meal with a poweraide. As i was ordering i was also reading a sign posted on
the speaker and it said that a boil water order was issued for the town and they didnt have fountain drinks.
After i ordered i said "oh, you probably dont have poweraide do you?", and she said "no but we can give you a bottled water instead". I said
"ok", and then noticed she added $1.89 to my total for the bottle of water. I said, "oh, your going to charge me for the water? Nevermind then."
She said no we arent going to charge you for the water we just want to make sure the person grabbing your order knows to put it with the order and it
will be taken off when you get up here. i said "ok" and went ahead to pay and pick up my order. I knew what was about to happen.
When i get to the window the bottle of water was still on my bill and i said "i dont think the total you are charging me is correct, i didnt think
you were going to charge me for the water". She said "what you think we are going to give that to you for free?" I said "well i thought we
discussed this. i dont drink soda and i just wanted another non-soda drink. i ordered a meal, and the cost of a meal has a drink included. How are you
going to charge me for the meal, and then charge me for the water on top of that? She wasnt the sharpest knife in the drawer, so i said "can you let
me talk to your manager I dont think this is right."
The manager came over and was just repeating the same things the worker was saying, and i was tempted to just drive off because i didnt want to deal
with the hassel of poor communicators trying to explain a wrong position, but i was in a rush and needed some food, so i stuck it out.
So i explained again that i dont drink soda, and that i ordered a meal, and you dont have a non-soda drink for me to substitute and i was offered a
water instead and wasnt expecting to be charged for it. he said "what you think we are just going to give you a water? the total is $6.19." i said
"what is your name sir?" He gave it to me and i said, "well bob, im not paying for the water, and im not paying for a meal if you arent going to
give me a drink. Does that make sense?" he nodded. "So just ring me up for two cheeseburgers and a fry and i can get out of here". This was
aparently beyond his capabilities so he just took off the the entire order. Charged me for two cheeseburgers and let me have the fries for free.
I drove off pissed and wont eat at that mcdonalds again.