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NEW YORK (CNNMoney) -- Americans' satisfaction with their personal computers is at an all-time high, but buyers' happiness with Apple's Macs continues to top Windows PCs.
An American Customer Satisfaction Index report released Tuesday shows that consumers are the happiest that they've ever been with their computers. The 16-year old survey found that PCs scored a rating of 78 out of 100, matching the record score set last year.
Other Windows PC makers, including Dell (DELL, Fortune 500), Acer and some smaller manufacturers like Toshiba, Lenovo and Sony (SNE), all achieved the same ratings this year as they did in 2010: They all tied with a satisfaction rating of 77.
But Apple's (AAPL, Fortune 500) satisfaction rating climber higher this year, blowing past its rivals with a score of 87, up from 86 in 2010. This year marks the eighth straight year in which Apple led the PC category.
"Apple's customer satisfaction dominance has been unassailable for the past eight years," said Claes Fornell, founder of the ACSI, an Ann Arbor, Mich.-based research group. "Apple's winning combination of innovation and product diversification has kept the company consistently at the leading edge."
Originally posted by optimus primal
yes apple beats pc.....with being more expensive for the same parts......OHHHHHHHHHHHH!
true story
Originally posted by optimus primal
yes apple beats pc.....with being more expensive for the same parts......OHHHHHHHHHHHH!
true story
Ohhh I got a 15in refurbished Macbook Pro with upgraded parts for 750! That isn't expensive.
Originally posted by Ghost375
Originally posted by optimus primal
yes apple beats pc.....with being more expensive for the same parts......OHHHHHHHHHHHH!
true story
More than twice as expensive for the same parts.
At least they are happy with getting ripped off...Macs do look pretty, and that's how you should pick out a computer right? By how pretty it looks.
Originally posted by Calex1987
im sorry but im not going to listen to their statistics when there are simply more pc's then mac's out there....i love my pc...id rather a laptop at this point just because i dont do the gaming i used to.....but then again mac's are not gaming rigs pc's are so to each their own...i do like the simplicity of the Mac OS tho....Mac OS on PC = Happy me.....
Originally posted by Ghost375
Originally posted by optimus primal
yes apple beats pc.....with being more expensive for the same parts......OHHHHHHHHHHHH!
true story
More than twice as expensive for the same parts.
At least they are happy with getting ripped off...Macs do look pretty, and that's how you should pick out a computer right? By how pretty it looks.
Originally posted by Wolf321
I don't think it is the technology or operating system they are in love with, its the culture. Apple has a cult like following.
Originally posted by Ghost375
reply to post by mblahnikluver
Ohhh I got a 15in refurbished Macbook Pro with upgraded parts for 750! That isn't expensive.
You realize the computer specs aren't measured by the size of their screen, right?
Mac users don't have a clue about cpu, ram, video cards, etc.
And you're comparing it to an Acer...that's the walmart brand. You can't judge PCs by Acers.
Originally posted by PhantomSnake
actually Mac parts are generally outdated at any given time
and don't get me started on Safari,
Sony does the same thing with Vaio's sure they look pretty they look great infact
but you have to spend atleast $1200 for a decent machine and not a high tech typewriter
although you made a very wise choice getting a refurbished Mac,
probably the best way to go if you ever wanted one
Originally posted by Calex1987
see a pc isnt that bad i dont have to search a crap ton of folders ect bout the same as a mac..my besties first lappy was a mac and ive always had my power house tower pc and yes you ladies like shiny clean things! and come to speak of it i use my flat screen for my monitor haha but to each there own at yeh 750 for your mac thats decent...i payed more for my tower X.x haha....but still pc's are not as problematic as some think sure it takes getting used to but so does a mac ect.... haha ahhhwell