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Assistance please...

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posted on Sep, 1 2011 @ 03:59 PM
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Two days ago i got logged out of my account and i can't log back into it on my cpu, but i found out my account is still active just 2 mins ago by trying to sign in on my laptop.

Is there any reason why i can't use my desk top on Ats any more?

could someone on the staff look into this for me, i thought i got banned or someting but i did noting wrong.

Apparently im not banned but my desktop is...




posted on Sep, 1 2011 @ 04:14 PM
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reply to post by Akragon
 


Try flushing your browsers cache on the desktop, disconnecting and then reconnecting to the net, make sure your not doing anything daft like leaving CAPS lock on. What happens when you try to log in?

Let me know...



posted on Sep, 1 2011 @ 05:00 PM
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reply to post by Death_Kron
 


Did that many times...

i can read the forums but i can't log in no matter what i try... I've tried requesting a new password, everything...

Its as if my log in page doesn't work...

It actually says that "there seems to be a problem with" something or other...

I can't even use the contact@abovetopsecret.com to ask for help

Either way im glad my account is still here, i was trippin!!


edit on 1-9-2011 by Akragon because: (no reason given)



posted on Sep, 1 2011 @ 06:41 PM
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reply to post by Akragon
 


Try using a different browser (or two) and see if that makes a difference, but don't use a browser that uses the same engine as the one you are currently using, for instance, Firefox and other Mozilla based browsers use the Gecko rendering engine, and IE uses Trident.



posted on Sep, 1 2011 @ 07:06 PM
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no luck..




posted on Sep, 2 2011 @ 01:14 AM
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If you can log in fine on one computer and can't on the other, that suggests your account is okay (since you can post this here).

That points at the computer which can't log in. Something that is different between the desktop machine and the laptop is likely where the problem lies, so going through the list of what's different may lead to a solution.

Can you post a copy of the error message you get when you try to log in on the desktop?



posted on Sep, 2 2011 @ 01:18 AM
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Yeah I agree with Majic, if you could post a screenshot of the error your receiving we could give you a lot helpful advice?



posted on Sep, 2 2011 @ 04:06 AM
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reply to post by Akragon
 
It's happened to me last year. I ran CCleaner with the browser closed.

This clears the cache and cookies and worked.

CCleaner



posted on Sep, 2 2011 @ 07:24 PM
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reply to post by Majic
 


Have you ever tried to log in and got your password wrong...

thats exactly what happens... "incorrect password"

When i tried password recovery and request new password it gives me an error... and tells me the page isn't working




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