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...error in the mailing instructions in all three languages.
9. You may return your absentee ballot by mail through the U.S. Postal Service. You will need to affix a 37 [cent] postage stamp...
The ...absentee ballot mailing envelope is much larger than a standard ... business envelope.
The ... local post office confirmed ... that extra postage is necessary for delivery. You need $0.49 of postage, not a $0.37 stamp as printed in the official instructions.
Ms. Townsey said the Post Office told her 37 cents was sufficient to mail the oversized absentee ballot, and then admitted this was incorrect based not only on weight but on size