Switched from AVG to Norton. New problem. Appreciate ideas.

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posted on Aug, 18 2011 @ 11:20 AM
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I had AVG on my computer, but viruses got through. I now have Norton and so far so good, except for one thing. The Norton Safe Search window has suddenly disappeared and in its place it reads AVG Secure Search and lists it as default. I went to Norton's help site, but can't seem to get the problem understood by the help desk.

Another problem is that Norton is on my son's account, and he is currently unavailable so I don't have his PW etc.

Any ideas on what has happened?




posted on Aug, 18 2011 @ 11:21 AM
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Quit visiting porn sites and the viruses will disappear more than likely.

Nice avatar by the way



posted on Aug, 18 2011 @ 11:24 AM
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reply to post by aboutface
 


Umm, do you have norton AND avg installed and active at the same time?

Step 1 = Remove AVG

Step 2 = start looking for a replacement for Norton as it's crap

I assume by safe search, you are talking about a toolbar added into your browser, or the start page is redirected. It sounds, to me, that both are conflicting and you'll have to either remove AVG or get into it's options and disable it's secure search feature.

You should not have more than 1 anti-virus program running at any given time.



posted on Aug, 18 2011 @ 11:26 AM
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I have just changed from Norton to AVG, required a full uninstall followed by an install, works fine and best off all its totally free, runs background scans on my laptop with no errors occurring, hope you get it sorted soonest. good luck matey.



posted on Aug, 18 2011 @ 11:28 AM
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reply to post by kro32
 


Cute. I thought I was a safe surfer and had protection. :

And for the record, I don't go to porn sites.



posted on Aug, 18 2011 @ 11:29 AM
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reply to post by aboutface
 


I would second phisy's idea. Get rid of bloated Nortons. If u have windows, go with Microsoft Security Essentials. The price is right (free!) and it does the job.

Just make sure to uninstall any previous anti-virus programs, as previously mentioned. They may not play well together, and you will get odd behaviour, errors, etc.

Peace.



posted on Aug, 18 2011 @ 11:31 AM
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reply to post by phishyblankwaters
 


AVG was removed when my son installed Norton. I thought there was an intrusion attempt when I clicked on a thread link the other day, so I did a complete scan. It showed a lot of tracking cookies, ortherwise nothing.



posted on Aug, 18 2011 @ 11:39 AM
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reply to post by aboutface
 


Norton is a pile of bud, the amount of machines i have had to fix because of that crap, it will work well for a short period, then i gaurantee you in less than 6 months your pc will pretty much grind to a halt.

Remove it and if you have to use a free 1 use something like Avast free version, make sure you use a good firewall also.

I use kaspersky, on my windoze machine, you can buy any version off of ebay for pennies and then upgrade to the latest version free of charge, makes a mockery of paying 50 quid for the latest version, mine costs aroun 6 quid for 3 pc's for a year lol.

Shop smart, also never have probs with virus's.

All my customers use it also, i cant remember the last time i had to go out for virus probs to anyone.

Suck and see, cant moan for a fiver.



posted on Aug, 18 2011 @ 11:39 AM
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Morton is the most annoying and intrusive anti virus software on the.market. its like paying for vampire insurance..useless. takes up a ton of resources and even slows down your internet connection.

Remove it and bring it back to where you bought it. Or you can just set the box.on fire, beware evil spirits fleeing the box as it burns.

I know people who ended up with viruses while using that garbage.

Best antivirus you can get is common sense . Don't open files from people, don't click pop ups and only go to trustworthy websites. I haven't used an antivirus on my pc for over 5 years. Never had one problem.
common sense is freeware.



posted on Aug, 18 2011 @ 11:40 AM
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reply to post by aboutface
 


Ok, assume you are running windows XP, Vista, or Windows 7 ....

go into control panel / add remove programs

Look for any traces of AVG, you'll probably find whatever "secure search" toolbar it has in there, and should be able to remove it.

AVG, IMO, is much better than norton.

I use Security Essentials myself. It's not perfect, but it's free, updated constantly, and works well. That with script blocking for browsers (noscript or yesscript for firefox) and a good spyware solution you should be fine.



posted on Aug, 18 2011 @ 11:43 AM
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You need to uninstall all that bloatware (Norton, AVG, ect..) and install Avira. Its a German made antivirus program and you can get it for free for personal use. I have used most of the AVs out there and Avira is by far the best. It has the lowest footprint and catches the most stuff.

www.avira.com...
edit on 18-8-2011 by BIGPoJo because: What ever you decide to do, DO NOT use Norton or any other Symantec product. EVER.



posted on Aug, 18 2011 @ 11:44 AM
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reply to post by metaldemon2000
 





common sense is freeware.


the problem with that is, any site can be hosting malicious code and if you aren't script blocking, you won't even notice it. Hell, half of the "infections" I've dealt with on my home machines were due to malicious ADS inserted onto pages. Ads just like the ones ATS uses from "reputable" sources. It still happens.

So let me rephrase my advice:

AVG or Security Essentials
At least windows firewall if not NOD32 or what have you
Firefox or Chrome (not IE) for browsing with noscript and adblock (except for ATS of course)

norton is pure bloatware and is usually the first thing disabled by an infection.
Macafee is about the same as norton



posted on Aug, 18 2011 @ 11:47 AM
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Originally posted by foxhoundone
I have just changed from Norton to AVG, required a full uninstall followed by an install, works fine and best off all its totally free, runs background scans on my laptop with no errors occurring, hope you get it sorted soonest. good luck matey.


I don't visit many sites, but I think my problem with viruses happened when I clicked on some links in posts. AVG totally missed them and it took a week to get rid of them.



posted on Aug, 18 2011 @ 11:51 AM
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reply to post by phishyblankwaters
 


What does that do? The hidden code?? Cuz I've nevr had problems and I use ie for browsing cuz I don't like chrome and firefox is too slow to load



posted on Aug, 18 2011 @ 11:52 AM
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Have tried Norton and as mentioned by other members it uses too much resource that slows down your computer dramatically !

Am using the free version of Avast and all I can say is that it is the best free anti virus software.



posted on Aug, 18 2011 @ 11:54 AM
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I use a combination of AVG Antivirus + Firewall, Spybot S&D with Resident, Peerblocker and regular cleanups with CCleaner. My system runs perfectly, no slowdowns from bloated software (all those I have listed are small programs) and have been virus-free for the last 4 years.

EDIT: Forgot to say Firefox with Adblock also, except I added an exception in it for ATS because I want the amigos to earn their keep for giving us such a great site
edit on 18/8/2011 by Kryties because: (no reason given)



posted on Aug, 18 2011 @ 12:01 PM
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I use microsoft security essentials. And I've been surprised at how good it is at catching threats in real time.

Another very good software that the other IT guy here at work uses is Comodo.
It comes with it's own firewall and DNS servers to help block sites that may be infected with malware.

I recommend either one.

Firefox with a script blocker is also a good idea. Especially if you visit high risk sites.



posted on Aug, 18 2011 @ 12:02 PM
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reply to post by phishyblankwaters
 


Yes more than one anti virus will not work properly. I don't see why anyone pays for anti virus programs anymore. Microsoft Security Essentials works well and it's free....And also never click on an enticing ad or pop-up and as someone refereed to earlier, stay away from porn sites. There are over a million viruses written for Microsoft products. Even with the best protection, a virus is bound to get through. If you want your data secured and not have to run antivirus software or worry about viruses, switch to Linux.....Hope this helps.



posted on Aug, 18 2011 @ 12:04 PM
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reply to post by metaldemon2000
 


Firefox may be slow to load, but it is far superior to IE ......



posted on Aug, 18 2011 @ 12:05 PM
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reply to post by aboutface
 

Sorry to say it but absolutely every anti virus lets some viruses or malware through.
The only real way to protect yourself when using windows is to only download and run files you are sure aren't infected.

Windows is insecure by design...
If you really want to protect yourself then install use linux or something similar instead.

Also recommend you use firefox with noscript and adblock installed.. Though you might want to add a exception for this site.
edit on 18-8-2011 by juleol because: (no reason given)





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