posted on May, 13 2011 @ 02:21 PM
Hi, I hope somebody can help:
I came to ATS as quite a computer newbie at the end of 2009.
I left my avatar for a while, waiting to find something appropriate.
I did however fill in an "Avatar" url and signature a long time back (the pic appears on the left corner of my profile page, and the signature is
luckily in my posts).
Eventually I was made a bronze member, which was emblazoned under my posts.
Then, at some point I changed my browser from Google to Google Chrome.
The "bronze member" signature then disappeared.
Anyway, then the rules on Avatars changed, and I only gathered they had to be done through the media portal (as it says next to my pic in account,
albeit written so white that it took me a while to notice it on the equally white background).
Now, I click that link to go to media or my pics.
Then it says I must log in.
It simply will not recognize my password, and I'm stuck on this page.
I've tried it a few times over the months, and I type in my username and code, and it just says error, I must sign in.
I've logged in several times with my password from the main page (so it did work), and just to make sure I requested a new one tonight. That also
doesn't work for the media portal.
I really want to get my avatar, but I can't enter the media portal at all with my username/password combination.
I mentioned it to mods before, but they say I should try here.
So, please help!