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Originally posted by uselesshobo
reply to post by ballsdeep
was your car deemed a repairable write-off? If so you can request a complete replacement of your vehical due to the resale of your vehical now being directally affected by the accident.
You can ask them for the parts they are waiting to aquire ask where they are aquiring the parts from and request that they be called immediately and to be given an ETA of said parts. unless the parts are coming from overseas it only takes 2-4 busness days for car parts to arrive from the other side of the country. I know this because I'm in the car industry.
Always get the name of the guy you are speaking too. and when you call back ask to speak to the same guy (this put pressure on him in a way where he will ahve to ensure you it will get done) If they give you any lip just ask to speak to the manager straight away. to let them know your serious. Firm but friendly voice.
You always have the insurance ombudsmen to call for free legal advice.