Professional Computer Help For Free!, page 1


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ATS Members have flagged this thread 11 times
Topic started on 25-3-2011 @ 12:28 AM by oconnection
I manage a computer repair shop in my town and would like to assist ATS members with technical issues. While I do not know everything but I'm certainly very seasoned with virus, hardware, Windows, and networking problems.

A Little Background:
My father is a computer engineer so I grew up around computers and took a natural interests in computers. Much of what I know about computers is self taught from my natural curiosity and the rest is from hands on experience.

I've worked in the the field for 7 years now and I'm still learning and growing in experience. In my field once you feel like you know it all, you don't and should most likely educate your self.

It's important to take a humble approach in my field. Everyone who knows me thinks of me as some computer wiz but I like to be realistic and I am aware of how much more I can learn!

What I Can Offer
I can offer free support to ATS members with computer problems, mainly software related problems. Hardware is hands on but I can explain blue screens, error codes, and other behaviors that may be hardware related.

Why I'm Doing This For Free?
I figure the more experience I can gain, the better. I know I haven't seen it all, but a lot of problems are user error. I also want to support a community that I've been member of for a long while, I want to give back and use my expertise to help the ATS community.

Test Me
If I don't have an answer, my guys at work might, if I don't know, I just might research and find out.

edit on 25-3-2011 by oconnection because: (no reason given)
edit on 25-3-2011 by oconnection because: (no reason given)



reply posted on 25-3-2011 @ 12:44 AM by BrokenCircles
reply to post by oconnection


This may not be exactly what you mean, since it is probably just a setting. However, you are offering and I can't figure out how to fix it, so I may as well ask.

Has been happening for about a day and a half now, and it's getting real annoying. I cannot open up a new blank tab. I normally have a few tabs opened up. I use Firefox. I can get links to open up in a new tab, but if I click "File-> New Tab," it does nothing. If i try "Control + T," it does nothing. If I click the little " + " symbol right above this window, it does nothing. The only way I can open a new tab, is to use a link that opens one, then I switch it to whatever page/site I am wanting to view.

With my crappy internet connection, that is an annoying hassle because it loads up something that I am not even wanting to see, instead of just opening a blank tab. I haven't changed any settings recently. I've looked and cannot figure out how to fix it, back to the way it was. I have always used the little " + " symbol, and that would instantly open a new blank tab.

I hope that makes sense.



reply posted on 25-3-2011 @ 01:00 AM by oconnection
reply to post by BrokenCircles



Edit* Try uninstalling the ASK Tool Bar, it's know to cause this issue, if you have it installed.

I'll try simple first, have you uninstalled Firefox then reinstalled? You can also try upgrading your Firefox browser.
edit on 25-3-2011 by oconnection because: (no reason given)



reply posted on 25-3-2011 @ 01:11 AM by WhizPhiz
reply to post by BrokenCircles



Make sure your Firefox is up to date first. If it is, add-ons may be causing your problem. if you have no add-ons, or you don't think it's being caused by add-ons, you can always try the new Firefox 4 (still in BETA):

FF 4.0


reply posted on 25-3-2011 @ 01:13 AM by oconnection
Originally posted by WhizPhiz
reply to
post by BrokenCircles



Make sure your Firefox is up to date first. If it is, add-ons may be causing your problem. if you have no add-ons, or you don't think it's being caused by add-ons, you can always try the new Firefox 4 (still in BETA):

FF 4.0





Firefox 4 was released, no longer in beta, an upgrade is one way to trouble shoot, try to disable add ons.

www.watchingthenet.com...


reply posted on 25-3-2011 @ 01:55 AM by BrokenCircles
reply to post by oconnection


After reading your 1st reply, I found Firefox4. I didn't realize it was available. Sorry, I wanted to try it before I replied back. Anyways, the problem is gone now.

I do have the ASK Toolbar, but I never use it. I never even have it visible, and leave it unchecked. So I'll just take your word for it being able to possibly cause problems and go ahead and uninstall it now.

Thanks.

I'm not quite sure how I feel about this new layout of Firefox. I'm sure I will get used to it. It's just different so as of right now, it seems strange.


reply posted on 25-3-2011 @ 02:00 AM by oconnection
reply to post by BrokenCircles



It takes a bit getting used to but it's worth it, sexy browser.

I'm glad upgrading helped.


One thing that might help you get a better feel is click the top left orange Firefox button, select options, then select Menu Bar, it may feel more at home.

edit on 25-3-2011 by oconnection because: (no reason given)



reply posted on 25-3-2011 @ 02:16 AM by BrokenCircles
reply to post by oconnection


Yeah, I've already been re-arranging things(AKA cluttering it up by addding a bunch of junk). At first, the tabs were at the very top of the screen, and that was just odd.

I just found the "Tab Group" option. I think I will like that once I figure it out. Especially with ATS, I often have a few tabs open at once, but also sometimes a couple other sites. Need some wallpaper or something now. I don't like being able to see through the top of my window.

Edit- Ok maybe I don't like the "Group Tab" option.
When it comes to computers, I'm basically one of the types of people who fear change.
'Change'
edit on 3/25/11 by BrokenCircles because: (no reason given)




reply posted on 25-3-2011 @ 02:26 AM by BadBoYeed
reply to post by oconnection



vista i think...3 years old...on the front hp dv9000 (on the bottom it says dv9700)

and my fan is also making a hell of a racket...my family keeps asking :is that your computer??" it sounds sick
edit on 25-3-2011 by BadBoYeed because: (no reason given)



reply posted on 25-3-2011 @ 02:47 AM by oconnection
reply to post by BadBoYeed



It's common with the DV1000-DV9000 to have wifi issues before other problems occur. I'm not ruling out other issues but it is common for HP DV1000-9000 to have wifi issues before other issues occur. This is due to a defect with the design of the laptop it self. What happens is a of heat is generated around the CPU and GPU because of a pour system fan design. The solder from the GPU will separate from the board. The problem is complicated from dust and other foreign objects that clog the system fan. It doesn't help that the CPU and GPU are so close together and a pour design of the cooling system. One of the first signs is the wifi (wireless connection) will go out, then the next stage is the video will go out.

We do what's called a video reflow for this series of HP laptops all the time and the process also corrects the wifi connection issue.

I'd try a hard line connection (corded) and see if you can connect. Also check any wifi switch located on the front edge of the key board often times, also use the Fn and F4 or other combination to enable the wifi. Check to see if the driver is installed correctly by going into the control panel.

Most of the time, it's a hardware issue with this series of laptop, unfortunately.

A band aid might be a USB wireless adapter.

From what your telling me, it's possible the system fan is clogged and perhaps malfunction. It can be dust interfering with the fan or it can be damaged and needs to replaced. Either way, heat may continue to damage the computer.

Either way you may want someone to pull the laptop apart and check the cooling system. I can bet my top dollar that you find a carpet of crap and a lot heat is straining your system. which will only make matter worse from a hardware stand point.

Usually, most repair shops will charge around $125 for this type of work. If you find competent repair shop they will offer a copper insert that helps with HP DV1000-9000 heat issues for a few bucks more.
edit on 25-3-2011 by oconnection because: (no reason given)



reply posted on 25-3-2011 @ 03:54 AM by bussoboy
reply to post by oconnection



Heres one to start with.
My computer is hooked up to a 37 inch LCD TV. I cannot make the internet page eg ths page fit on the screen. The web page is always wider than the screen. I have adjusted the zoom down to 90% and increased and anot not increased the sze of the text but all to no avail. How do I fix this? I run windows XP professional on a windows PC.

Heres another.
In a folder it is often the case that there are multiple colums of content. I cannot get the colums to condense, there is a large gap between. How do I get them to come closer together??

Just one more. Is it possible to get software to take background music out of a video. and is there softwere to level out the volume of multiple video audio files?/

thanks for your help


reply posted on 25-3-2011 @ 04:04 AM by oconnection
Originally posted by bussoboy
reply to
post by oconnection



Heres one to start with.
My computer is hooked up to a 37 inch LCD TV. I cannot make the internet page eg ths page fit on the screen. The web page is always wider than the screen. I have adjusted the zoom down to 90% and increased and anot not increased the sze of the text but all to no avail. How do I fix this? I run windows XP professional on a windows PC.

Heres another.
In a folder it is often the case that there are multiple colums of content. I cannot get the colums to condense, there is a large gap between. How do I get them to come closer together??

Just one more. Is it possible to get software to take background music out of a video. and is there softwere to level out the volume of multiple video audio files?/

thanks for your help


How old is the television? Your television may be a low resolution. If the TV isn't at max resolution already, try adjusting the resolution.
www.microsoft.com...

When you say multiple columns, which program are talking about, can you be more specific?

If you are talking about capturing audio from a youtube video you can find many websites that provide that service, search youtube to mp3.


reply posted on 26-3-2011 @ 12:10 AM by WhizPhiz
reply to post by toreishi



You listen for the Microsoft startup/login music.

Or I'm sure there's also some commands that will use the system speaker to generate beep codes that correspond to system status.

PS - Me luv ur avatar!

edit on 26-3-2011 by WhizPhiz because: (no reason given)

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