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Two pennies. That's the difference between a potentially life-saving surgery and a dropped insurance plan. Those 2 cents could cost Vietnam veteran Ronald Flanagan everything.
"Everybody we talk to is very surprised that 2 cents is enough to do this," said Flanagan.
It was an innocent enough mistake, according to Ronald's wife, Frances Flanagan. "If I only had just hit the nine instead of the seven," Frances said. When she was paying their monthly health insurance premium online in November, Frances swapped a 7 for a 9, leaving their $328.69 payment 2 cents short.
Federal law states insurance providers must give you a reasonable amount of time to make up a shortage.