posted on Dec, 28 2010 @ 05:03 PM
I've worked in a grocery store where we had several slip and falls and your actions after the incident are a lot more important than you let
on. You did not request a report and attention immediately. Big mistake. You slip and fall you stay down until management arrives. That way the
immediate area can be scrutinized by them, and you can point out things that happened to make you slip. It is too easy to for people to make claims
for things they did not really do, and as has been pointed out be previous posters, we are in a litigious nation.
In one store we had two different accidents with two different outcomes. The first, someone in very high-heeled boots said she has slipped and fallen
in the juice aisle. I went to the area after the report to check out the scene, and found a small wet spot with wet floor signs posted....and no
tracks of anyone tracking through it. They took pictures and the report didn't end up covering any of the expenses. No proof, no money.
The second happened outside the store. We had two exits on the end of a large _ Outside, the window had a wide curb, about 1/3 the size of a
sidewalk that was not kept shoveled, salted or scraped. An older customer took two steps across the area, slipped and hit his hip and thigh hard
enough to break it. We called for an ambulance, called his family, took pictures and filled out the same reports. The company bent over backward to
assure that all expenses were covered.
The difference? The witnessing and verification of event. Inside, no proof, no pay. Outside, on an area not really a walkway, proof and covered
fully. By not "causing a scene", you have mucked up big time. Even with a video, it will show you slip, and get up and walk away. And continue
into the store and shop for a while. Your reports looks like an afterthought.