Asus Laptop / G series -
This belongs to my in-laws and I'm trying to help them out.
about a week ago, they were using it, just checking email online when it rebooted.
it tried to start up, but went into a booting loop.
Finally after 3 attempts, it stopped and they got the BSOD.
IRQL - Driver Not Less Or Equal.
Now upon googling this, I found it could be a number of things, hardware, driver etc. I've run the memory test, it's ok and narrowed this down to a
At times it won't boot at all, if I leave it sit for a while, I can finally get it to boot using "last known good config".
once I'm there, I try to start updating drivers and it gives me the same BSOD and tries to reboot, but stops on the "windows has shut down to prevent
damage...." then the Recovery screen - safe mode etc.
After trying this for a couple of days, I figured I would just re-install W7, I have the OS disc that came with the laptop. Great it re-installed
and booted right up. Awesome, except that the "Driver" disc that came with the laptop wouldn't work. I got an I386 error, which I know can
sometimes be as simple as cleaning the disc.
Tried that, but then it wouldn't boot again.
Day 3 - Got it to boot up, figured I'd go online and DL the drivers. So DL, AVG, Ccleaner and Glarys from a thumb drive and then connnect to the
internet, update all those, run them, all clean ( as it should be), So I try to connect to the Asus website to check out drivers and when I google
Asus, I get re-driected, any site I tried to go to I would get re-directed to another search page. so now there's that problem.
So, I pull up AVG, going to run a scan, it's not working.... says no componets are active, I immediately shut everything down, DL'd Malwarebytes, got
it to scan, it's clean.
Day 4 - I got the laptop to boot up - put the driver disc in and it started to work, so I was sitting there letting it do its thing, when BSOD,
shutdown. Again. arghhhhh.
I don't know what else to do. Any advice would be greatly appreciated.
OH, I did DL windows updates, however wasn't sure about SP1, Do I need to do that too?
thanks and Happy Holidays.
edit on 16-12-2010 by elevatedone because: (no reason given)