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Grrr sorry to see I'm not alone. Santander are nothing short of thieves currently stealing overdraft charges from us and at Christmas. After previously paying overdraft charges to Santander for going overdrawn by a few pounds we've been very careful not to again. However they've still hit us right where it hurts. After being paid at the same time by the same company on the same day for 2 years Santander delayed clearing payment a day which coincided with a direct debit charge that is always paid the same day as this payment. As a result it put us overdrawn and incurred us £60 in overdraft charges. Now this has got us fuming as it's them who delayed things a day for the 1st time ever and put us overdrawn for a day and now they are charging us for it. This to me is nothing short of theft, is there anything we can do about it? I rang santander on the 0845 number which has cost us a lot more just to be hung up on by a very rude woman who was apparantley a manager called Laura Hints. For anyone reading this, to avoid losing more money when ringing santander use one of the 0800 numbers on saynoto0870.com Anyway we both feel physically and mentally drained after all this and of course financially, we're a low income family coming up to Christmas and they are basically charging us money for an error/delay on their part. Surely this isn't legal?
So my question is, is this really legal? As we have always done the past few years we were paid as usual to cover the direct debit on the same day and time...
Originally posted by marg6043
We have been taken hostage by big banks and that is what we have allowed them to do.
Originally posted by jetflock
You need to show up in person and make your demands heard. See what happens.
Originally posted by Lost in america
After being screwed many times the same way you did (sometimes my money was refunded) I no longer use banks, 4 years later and still dont use a bank. Wal Marts $3 check cashing fee has saved me more money then using the bank.
Oh and get this.. Wells Fargo.. I get paid from my job with wells fargo checks. So you think I could cash it there??? Yes for a 1% fee!!!! 9 dollars to cash a check drawn at the bank!!! RIP OFF!!!! F%*K the Banks!!!edit on 9-12-2010 by Lost in america because: (no reason given)