reply to post by therealnews
Then when I try to log in ATS portal to upload an image to ATS it says I do not have an account and need to register.
The only thing I can think of is if you have changed your password in the past then you need to use your original one because when you have manage to
change it ATS and BTS can be accessed through the new password but MATS (media portal) still functions on the old password.
So I'm guessing that if you have changed your password then that's why it's not letting you in and you should try your original one instead, I
could be wrong of course and if you haven’t actually changed your password before then you may have to wait for assistance from a MOD as they'll
know more about this than me.
I hope you get this fixed ASAP!
ETA: I just noticed something quite weird which is puzzling me quite a lot right now.
Basically I did a quick search for you on my media page to check if you was logged on as I was curious if what advice had helped and for some reason
your name doesn’t seem to exist at all in there.
Now I thought this could have been a minor glitch or something like that but when I did searches for other members they all turned up without a
problem.
I'm assuming that's the reason why you can't log in, it's because your account simply doesn’t seem to exist on MATS.
Now I'm going to alert a MOD to this as well if that's alright because it's a problem I’ve never really seen before and I'm hoping someone can
either explain why this would happen or at the very least help you out with this.
[edit on 9-7-2010 by Rising Against]
[edit on 9-7-2010 by Rising Against]