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Sen. Chuck Schumer (D-NY) announced on Sunday that he intends to introduce legislation designed to curtail the flow of American call center jobs to foreign lands by requiring companies to provide customers with more information on who they are speaking with and imposing a fee on calls transferred offshore.
The bill would require companies to disclose to customers when their calls are being transferred outside the U.S. A fee of $0.25 cent fee would also be charged to the company for each call it transferred.
With 1.6 billion calls transferred outside the U.S. each year, the excise tax imposed on companies that offshore call centers could raise as much as $400 million each year.