The McDonaldization of BP. The key to McD's marketing strategy is to get them when they're young, and then have life long customers. In 2007 BP
decided to follow their lead as we'll see...
McD's ("clown food") isn't even very good by fast food standards. With the exception of their fries, it can be hard to imagine how much of any of
their 'burgers' are able to compete with the likes of Burger King, Hardee's, etc. Yet year after year McClown's manages to stay #1.
How do they do it? With jungle gym playlands that feature space shuttles, a cast of characters seemingly modeled after Sesame Street, kiosk game
stations that feature next-gen game system free to play, custom Megatouch machines built into the wall set on freeplay, and so on.
Now as far as I know, hardly ever going into BP, they haven't gone as far as Megatuch games built into the walls. However, they've still opted to
market directly to kids in order to gain unwitting lifelong customers. McClown's does the same, and when the kids grow up many remain faithful
customers not even knowing why.
McClown's is the pinnacle of this sort of Brainwash Marketing, but the fact is BP has taken on that marketing strategy no less.
Perhaps you're different and pay attention to which company you buy your gas from. BP certainly hopes so: They're spending about $35 million on
this worldwide campaign for their service stations (or "retail network"). BP head of marketing Ann Hand acknowledges that the classic industry
research says people choose stations mostly because of location or price, but adds that BP's tracking studies show some brand awareness does exist.
"This campaign is the next step," she says. "Can we build more brand loyalty? Would you cut across traffic, or go a block out of your way?"
www.slate.com...
A few years ago a friend who watches TV told me about the commercials. Sure enough I found them on their website. Later I stopped in a BP anf found
their playbook - activity set complete with collectible cards of their cast of cartoon characters.
I asked the attendant about the customer response to the activity set, and as I suspected he said that kids love the playsets and nag parents to stop
in at BP.
I had forgotten all about it for a long time until today, and then I remembered that I still had the activity set:
Please excuse the shoddy images. The display on my camera is screwed up, and it's a hassle to hook up my scanner. I might hook it up if there's
enough interest.
[edit on 22-5-2010 by IgnoranceIsntBlisss]