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About four years ago, Bryan St. Germain, then 22-year old son of Bob St. Germain, used his Verizon cell phone to connect to the Web. What Bryan didn't know at the time was that the two-year promotional plan his father signed up for -- a plan which allowed for free downloads -- had passed, and he was now being charged per kilobyte.
The result? Little St. Germain racked up a $12,000 phone bill on his father's account, and then another $6,000 to be added to next month's bill.