posted on Apr, 28 2010 @ 09:51 PM
Just to use my case as an example:
Four mortgage payments paid, but loan already sold to another mortgage company, so the payments were taken by a bank that didn't hold the mortgage
No communication, no refund, no forwarding of payments either.
Payments were taken directly from my account, I still have the statements from 2002.
The bank (Select P., at the time) said they had no record of payment, and that they never took any money from the account.
Net result, I was four months behind, then foreclosure.
Edit to add, this is what brought my wife to become a loss mitigation consultant. The mortgage companies will not "deal" with a homeowner, they will
ignore you without a representative.
[edit on 28-4-2010 by Dogdish]