posted on Apr, 15 2010 @ 06:08 PM
OK, it's quite simple actually. One must be concerned with the site(that means the members) first. It's about them, not you. THAT IS PARAMOUNT.
Secondly, one must keep their personal bias out of moderation. Everyone has certain personal feelings on issues and staff can and are encouraged to
participate but NOT moderate by their views.
One has to be able to work in a close environment with others that are totally different from each other. We have staff from 20's-60's. From all
over the globe. Some are conservative, liberal, holistic, mystic, the list could go on. We almost never totally agree but the consensus that the staff
comes to is what happens.
Communication skills are also a must. There have been incidents where poor communication with a member exacerbated a problem. We've all done it,
myself included. Can't bring your A-game everyday. Once shown though it can be worked out.
We've had staff before that we've chosen and it didn't work out. Maybe they had most of what it makes to be a staffer but not all. That is a
disservice to that member and to the membership. That is why we are extremely careful when sending an invitation to be a mod. You've seen the staff
bashing here for even small things. What would the staff look like with someone out there representing the members without all the skills? Not fair
for everyone, including the staff this time which takes heat for the smallest thing.
That said, things evolve as time passes. I'm still sure I was chosen 6 years ago to shut me up.
Did not work.