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Originally posted by Longtimegone
***Please don't respond with, "If Starbucks goes out of buisiness because of customer complaints he is out of work." 1. This is not his career and he can find another aweful job for extra cash while he is in school. 2. I doubt the store will go out of buisness if he tells some customers to take a hike.***
[edit on 31-3-2010 by Longtimegone]
Largely because of massive cost cuts including big layoffs, Starbucks' profit rose 24 percent to $391 million last fiscal year, then more than tripled during the first quarter to $241 million.
The president of the Colombia’s National Federation of Coffee Growers, Gabriel Silva, and the agriculture minister, Andrés Felipe Arias, have confirmed that the Federation will purchase between 6 and 7 per cent of Starbucks shares valued at around USD 500 million. Such a move would convert them in the biggest shareholders and allow them to have a decisive role in the business decisions of the American company. However, would this be a sound strategy especially for the coffee growers and the Colombian coffee? According to Silva the main reason for such purchase is the influence they would have by controlling an important slice of the market demand. Starbucks is after all the largest coffee retailer with around 16,000 stores around the world. Another reason is that coffee growers would be able to share company profits. Another implicit reason would be the establishment of Colombian coffee as a premium product. These ideas make some business sense but not everyone would benefit as Mr. Silva claims.
Moreover, the retailer has announced the closure of 600 stores around the world. Starbucks business needs a major restructuring, which is why the shares have drop 75 per cent in value since late 2006, although they increased 30 per cent since Mr. Silva’s pronouncement about the deal in November. The declaration did not make a very good business sense so expecting them to restructure the business appears to be a mammoth task.
Just recently Starbucks had to close down its shop in Beijing’s Forbidden City, a China’s former imperial palace, due to public outcry. Even the materialistic Chinese area aware of this cultural imperialism.
Employees share in the company’s growth via "Bean Stock" (stock options) of up to 14 percent of their gross pay, and a stock-investment plan allows them to buy shares of Starbucks common stock at a discount (85 percent of fair market value) through payroll deductions. The company also matches employees’ contributions to their "Future Roast" 401(k) plans, adding from 25 to 150 percent of the first 4 percent of pay, depending on length of service.
Employees, if they wish, can cash in one-fifth of the shares granted each succeeding year, paying the initial year’s price and receiving the current year’s price. It took five years for the shares to fully vest. Each of the shares granted in 1991 was worth $132 in October 1996; thus, an employee making $20,000 in 1991 could have cashed in the options granted in 1991 for more than $50,000 in October 1996. In 1991 when the Bean Stock program was presented to employees, Starbucks dropped the term employee and began referring to all its people as partners because everyone, including part-timers working at least 20 hours per week, was eligible for stock options after six months. At the end of fiscal year 1997, there were 8.7 million shares in outstanding options at an average exercisable price of $19.72 (which compared very favorably to the current stock price of $43.50). In 1995, Starbucks implemented an employee stock purchase plan. Eligible employees could contribute up to 10 percent of their base earnings to quarterly purchases of the company’s common stock at 85 percent of the going stock price. The total number of shares that could be issued under the plan was 4 million. After the plan’s creation, nearly 200,000 shares were issued; just over 2,500 of the 14,600 eligible employees participated.
Another big round of layoffs is expected at Starbucks, possibly 1,000 people — a third of its headquarters employees — and some district managers and field employees, according to an e-mail sent to a stock brokerage's customers Friday.
Initially, Schultz said he was eliminating heated breakfast sandwiches because their smell overwhelmed the aroma of coffee. Then, Starbucks decided to keep the sandwiches because it found a way to minimize the smell (by subtracting a piece of cheese).
Many fear for their jobs as the coffee chain's sales continue to slide, forcing Starbucks to close 616 U.S. stores and trim employees' hours. The Seattle coffee company slashed more than 2,000 jobs last year, including 1,000 in July that included 180 positions in Seattle. At that time, about 3,500 people worked at its headquarters. It did not disclose how many people lost jobs when it closed the U.S. stores, except to say that 300 workers from the first 50 closures were not reassigned to other locations. "They have us cornered," said one East Coast store manager who asked not to be named. "They know the economy is bad right now, and we can't afford to walk out."
Originally posted by Muckster
reply to post by junglejake
You seem to be assuming that the homeless person in question smelt of BO or hadn’t washed...
Anyway, he told me that some customers complained (about his smell)...
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It was as if someone closed down a drug treatment facility for veterans and, in a gesture of apology, sent all the occupants packing with a scrip' for methadone and a Starbucks Duetto™Card.
Originally posted by Hardstepah
For instance, they have a "standards" policy in which all employees or "partners" must meet or else they will be punished with a loss of hours or employment. My girlfriend does take her job very seriously and professionally even though it is a crappy go nowhere job. She works VERY hard and follows every rule by the book, yet come evaluation time she is treated as the rest of the sheep-minded people and given 1/3 on her evaluation on the basis that her store manager describes as "There is no way ANYBODY can meet starbucks standards because the standards are too high." So she dresses according to code, fakes being polite to asshole customers who treat her like she's a moronic 18 year old kid who knows nothing about life because her "partner" gave her the wrong drink to hand to them in the drive thru, yet could never possibly follow "standards"
The Seattle coffee company known as Starbucks owns its name and, maybe, a little more. It has sued to stop a pair of coffee shops in Shanghai from using the name XINGBAKE. This is the age of globalization, after all. In Chinese, star = xing, and in a way Starbucks = Xingbake. "We came first," Xingbake's general manager said. "We can't lose." His name is Mao.
You've started with a prejudice you've perhaps seen in others or have heard about, and put it on the people involved without any evidence to support it other than other people have done it.
It is also fair to say that because the customers claimed the guy smelled doesn’t actually prove that he did in fact smell (although i will concede that the likelihood is that he did) Often “smell” is used by people as an excuse to discriminate again homeless even when there is no smell. I have witnessed this with my own eyes!!
Originally posted by Aeons
Let him in your house to dry off then.