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Smith says he purchased two seats for comfort for himself on the Oakland-Burbank flight. But he arrived at the airport early and got the last standby seat on an earlier flight. Once he was seated, he says a flight attendant told him the pilot had determined him a safety risk and asked him to leave— even though he fit in the seat with the armrests down.
Southwest officials apologized to Smith and offered him a $100 voucher. But they also used their own blog and Twitter account to defend their "Customer of Size" policy, which requires overweight passengers to buy two seats or risk getting ejected from the plane if the flight crew feels they are too big.
Bloggers immediately took sides in the Silent Bob-Southwest fight, debating when and if airlines have the right to single out passengers based on their weight. Some also questioned whether Smith, a celebrity with 1.6 million Twitter followers, abused the power of social media by turning the issue into a public relations war.
Originally posted by jinx880101
Aaah yes, the screaming baby...I've never been one to tolerate that. I don't think there anything worse than the sound of a screaming baby..
Originally posted by MemoryShock
Not having a Window seat. I can't stand not being able to see where I am on such a mode of transportation. If I can look out of the window, I can deal with the leg space (a very close second regarding pet peeves on air flights)...
With a window seat, you can lean against the wall...
The thing with Kevin Smith is even if he did buy two seats,he smelled like every obese fat person does.