posted on Dec, 28 2009 @ 02:45 AM
I bought a pair of glasses from Wal Mart, I know several people who get their contacts there, and the savings are phenomenal, so I thought I would go
there this time. I went during a 'Complete set of glasses for $38.00' sale. The exam was 60, but I added the 10.00 glaucoma testing so that made it
70. The glasses were not 38.00, each lense was 39.99, the frames were only 9.00. Total: $158.00.
I told them the day I picked them up that I could not see well with them, and was told it would take a couple of weeks to adjust. So I gave that a
chance, running into everything, falling down the front steps, ect, became too much quickly, and I dare not to drive while wearing them. So I go back,
another optomitrist was there, she fooled around with them, bending them a little, she took them and did a 'wrap' on them, whatever that is, and had
me put them on and look across the store, I told her I could not see with them on, but could read the signs perfect without them (my problem is
I was told again to give it a couple of weeks to adjust. So 2 weeks later I went back. This time the optomitrist, the one who gave my exam, redid the
exam and apologized, telling me the frames were sitting perfect on my eyes, but the first exam was incorrect, they replaced the lenses in 7 days. I
got the new lenses, and still couldn't read signs across the store with them on. Now even the bifocal is incorrect, I can't use them without
straining so badly my eyes water. I gave up last night and pulled out the old reading glasses, that is what I am using now. I am going back to Wal
Mart in the morning, and I want my money back. I can get new reading glasses for under 10 dollars!
Any of you ever had to do this? How did the store respond? Promptly refunding or refusal? I feel that my exam is not right therefore I want a full
refund, I cannot even take the prescription elsewhere, it isn't right!